Wonderful stay

Nice house, had to wait 2 hrs to check in

Wonderful accommodations for our ski trip

We booked through VRBO, but then everything else was done through a 3rd party agency that handles the property. We never communicated with the actual owners. I would have told them, the house is beautiful, but the property management copy is not worth the money you are spending. We mainly had one issue. We had family coming from all directions and we really were sure what time we would all get there. I called the property manager, and she said that we COULD NOT check in early due to the property not being cleaned yet. Now all we were asking was for 2 hours early, which we would have gladly paid for. Instead of hanging out in the parking lot of the local grocery store, we decided to drop off suitcases, coolers and wood for the fire place, so we could drive around in 2 cars instead of 4. We got to the property around 1:30 and sat out back until checkin. NO ONE CAME TO CLEAN. I had just called around 12:30 to see if we could check in at 2 so unless they cleaned the entire 3 story house in an hour, then Im going to say the manager was not honest. AND if someone did clean, they need to do a better job on kitchen items. We had to re-wash most of the dishes before dinner. So bottom line. We LOVED the house, but the property management company will keep us from ever booking there again, or going through a 3rd party ever again.