Candeo Hotels Kyoto Karasuma Rokkaku

The location, the onsen was wonderful, the sauna was fabulous, the hotel is walking distance to everything especially the market and other eating places. Really really good bakery across the road which always had many people lined up and it was delicious.

The laundry was really terrible. The washing machine function was ok but the dryer and the washer/dryer machine combination was just as terrible and didn’t dry my clothes at all. I had to go to a local laundromat which was inconvenient for me and it washed and dried my clothes there perfectly. Don’t waste your time or money using theirs is my advice

What made our stay incredible was the traditional feel of the accommodation. It was uniquely built, mixing the traditional and modern; clean, and in such a perfect location, surrounded by great cafes and bakeries. Only a 5 min walk to the main city/ strip and so close to public transport.

The Onsen baths are traditional, meaning you have to go nude. Just a heads-up when booking

Able to get our hotel quickly

Posizione centrale e strategica per gli spostamenti.

La camera assegnataci presentava numerose macchie sulla moquette, in condizioni che riteniamo non conformi agli standard attesi. Inoltre, al momento del check-in non ci è stata fornita alcuna indicazione sulle modalità per richiedere il servizio di pulizia: ne è conseguito che la camera non è mai stata riassettata e il letto non è mai stato rifatto per l’intera durata del soggiorno. Non si tratta della nostra prima permanenza da Voi e proprio per questo il confronto con le esperienze precedenti risulta particolarmente evidente. Constatare un simile decadimento nella cura della struttura e nel livello del servizio è stato motivo di sincera delusione.