Everything was excellent, congratulations for shire we will be back

beautiful facilities. helpful staff, but not always available. kitchenettes very nice but fridges did not have ice in any floor. bottled water was not provided, which is a simple but important detail for any guest. still, a very good buy.

excellent decor, beautiful architecture and excellent location

No restaurant, you can cook yourself in kitchentte, but staff gave a great recomendaation for breakfas.

Air conditioning in the rooms, for the cost I did expect air conditioning, to avoid the noise from opening the window.

Good functional kitchen area, and comfortable beds. Reception staff Juan was kind and helpful .

Layout of 2-bedroom “duplex” was slightly frustrating: huge living space but very cramped bathroom; nowhere convenient to hang used wet towels; a multitude of light switches to navigate; TVs positioned directly facing the beds but not convenient for the lounge area with sofa and finally when flies from outdoors got into the apartment (cleaner would leave windows open), it was a nightmare to get rid of them There is laundry service on Thursdays only Cleaner could have been more efficient but I guess, it’s Mexico ..😂

the location and facilities

dishwasher would be useful

Amazing hotel, excellent location very close to a pubs, bars and restaurants. Very safe area, we were walking around at late night and felt very safe. Hotel decor is very warm and top notch. Rooms are very spacious with walk in robes.

Wi-Fi is super slow

This is a very nice little boutique hotel. The room was very clean, comfortable, and a great size for two travelers (we stayed in one of the king size bedrooms). Our room had an iron & the ironing board, a safe, and plenty of hangers, drawers, & shelves for clothes ; there were also hand soap, shampoo, body wash, and a hair blow dryer provided in the bathroom. Each floor has a little kitchenette shared by guests (our floor had 3 guest suites) with a fridge, stove, microwave, toaster, sink w a drinking water filter, and a table & chairs. The location seemed totally safe (we were two females, and walked to the hotel at night on a few occasions with no trouble at all). In terms of the distance from the city -- we did not have a car, and walking to/from the city took us approximately 30 minutes. However, you do not need to walk as ordering an Uber to the hotel is very easy and very affordable. The staff at the hotel is exceptionally nice and helpful! Big thank you to the hotel manager Hermann for going out of his way to provide us with all the necessary information and assistance!

The location was very good, I expected to have the kitchenette inside the room.

The coffee maker.

amazing space! great staff and very comfortable bed

only thing I slightly disliked was I could hear noise from people coming in but it wasn’t enough to make me not come again! overall excellent

great location, clean and comfortable, great staff, for sure I’ll repeat when I get back to Mexico City

Staff was super friendly and helpfull, the room was clean and the location is great just next to Polanco, one of the safest and poshest neighborhoods in Mexico City (nothing overly fancy though). They offer welcome snacks and water.

The most basic problem is the lack of heating and cooling. We were here in January and during the night it got reasonably cold in the room, enough to feel uncomfortable. The bed is a king size bed but only 185cm long, which can be a serios problem if you are above 6 feet.

elegant room, man at front desk let us check in a few hrs early after our flight, left my jacket in Uber and he gave me his cell phone to give to Uber to coordinate drop off.

In booking.com the room we chose a room that had a photo of a kitchen and dinner table, we wanted to invite a few friends over so this was perfect. When Kepler messaged me the room amenities stated a shared kitchenette. I questioned it and they apologized for the confusion and lack of clarity in booking.com since they assigned the same photo for several suites. we were able to cancel/switch rooms at that point but we decided to keep it.

No breakfast

When you first visit this hotel, make sure there's no defect in any of the decoration. We were accused of damage in one of the decoration and had a conflict with the proprietor. But employee was very kind and provided good quality of laundry and cleaning.

everything! the modern decor, the location is very convenient, the crew is awesome, facilities, and support is incredible! the best ever experience! Jorge, Juan and Gil, made my trip amazing, they help me with all literally! I’m ready to go again! they help me to get drivers for visit the Teotihuacán , plaza Garibaldi, and many more! My room and bath was always clean and organized! hot water! nice balcony! the place is adorable!

zero

The hotel is modern, rooms are nice and well equipped. It is located very near Polanco neighbourhood, one of the poshest neighbourhood of Mexico City. It is a safe neighbourhood to walk even at night and there are many restaurants and bars nearby. The hotel has a private parking (garage) which is very useful if you are coming by car.

The location ant the confort of the room

A lot of noise from other rooms and the staff charged me the "propine" without my consent.

It is a perfect place to enjoy a comfortable, clean and well located environment. Attention is first class as well as cleaning service. The suite has good space and has everything you need.

There's nothing i didn't like