Candlewood Suites - Guadalajara Galerias by IHG

La atención del personal, de primera. La habitación muy pulcra.

El burros o soporte de planchar de la habitación tenía manchas

Muy buena ubicación y muy limpio el cuarto

En general me gustó todo

Everything

I loved it

Room is large and clean. Bed is comfortable. Does seem quiet. Has a kitchenette.

Directions into the hotel are nonexistent from the parking lot.. You have to enter a mall, go up the stairs to the 3rd floor from steps at the back of the mall, and find a tiny door at the back. The hotel was not as advertised. There is no breakfast. The dog fee is reasonable, but we were told several hours after check-in that we would also be charged a $1,000 pet deposit. Staff is not informative or helpful. In fact, the check-in staff bordered on rude. The room's 'window' opens up onto a conference room. There is a clear view into the room from the conference center. Seems creepy and is a huge privacy concern. Lighting is poor. Do not recommend. For the high price, you can get better. We have stayed at candlewood suites all over, and this is not a good example