L&H Gran Vía Valencia

Staff so friendly

Nothing

Good size room, everything you need. Immaculately clean and well looked after. Air con, safe, hairdryer, tea , coffee , water etc. Staff amazingly friendly and very knowledgeable and helpful

The roof top pool was a little small - but to be fair we didn’t have time to use it

We absolutely loved our stay here! The staff are incredible and honestly from the moment we arrived, John made us feel so welcomed and comfortable. Every staff member we interacted with was outstanding in their hospitality and this paired with the decor of the room, the stocked and complementary mini bar, snacks and sweets in reception, the comfortable beds and also the room service, we had an exceptional stay.

The literal only thing we didn’t like was there was a bit of a strange smell in the bathroom, that smelled like something wrong with the pipes. It wasn’t always there but when it was it was not pleasant. It didn’t ruin our experience at all though!

Struttura molto vicino al centro, andavamo a piedi. Personale molto carino e disponibile. Hotel molto elegante e raffinato nei particolari.

La pulizia. La camera veniva pulita molto male, alcuni gg poco meglio. Siamo stati sei notti. Il caffè non veniva rimpiazzato e nemmeno tolte le tazzine sporche. Per chi soffre di allergia alla polvere non è il massimo perché sedie e testata del letto in tessuto non tenuto adeguatamente per quanto riguarda la pulizia. Non abbiamo compreso la colazione e menomale perché non corrispondeva alle foto su booking. In ultimo volevamo un pò di refrigerio in pieno agosto e la piscina oltre che piccola(lo sapevo) anche sporca. 950 euro in due per sei notti senza colazione e questi servizi, veramente tanto.