Clean

The staff was rude

I can not add into anything positive about Candlewood Suites

This hotel overbooked rooms and waited till checkin time to inform me of no room available that I had booked 5 months prior. Nor were they willing to assist me in finding alternate means. Very unconcerned, rude and inconsiderate about the position they had me in

pet friendly

pillows and coffee

The property was clean and comfortable.

they did not have the room we booked available and they wanted us to cancel our reservation. we decided to stay in the single queen room because they told us they would give us a discount and we had an event to get to.  Additionally, they told us they did not have any cops available so one of our friends had to sleep on the floor.  We were able to transfer rooms the next day and stay in a double queen room, which is what we booked.  we then checked out the next morning. They told us we were good so we left.  I was then called an hour or two later, and told that they were not able to check us out because the card from Booking.com was getting declined.  they asked for my confirmation number and password to Booking.com, which I declined to get them.  they made us jump through a lot of hoops, and we had to call Booking.com four times that day.  the hotel, ignored the Booking.com calls and told us that they were not receiving their emails.  booking.com finally told us that they would solve it and we need to stop calling the hotel. it felt like they were trying to scam us.  During this back-and-forth with booking and the hotel, the hotel is also refusing to give us a discount for the first night where we had to stay in a single queen room, and my friend had to sleep on the floor.  I would not recommend staying here. It was an awful experience. 

Clean, open area, quiet

Very clean and friendly

The fact it was close to where we needed to be

They screwed up my reservation and I landed up at 2 Different places . Paying and bring charged 2 times the amount . I’ve lost a ton of money and now time . There were drugs all night in the hallways and kids running up and down the hall way . I’m going file a lawsuits for return of funds

comfortable room and easy to get to interstate.

after our stay I received a call from the property on my vacation. they left a voicemail claiming they did not receive payment from booking.com, and threatened that if I did not call them they would write a police report. In my opinion this was completely unprofessional, especially as this was the first time I was alerted to it. booking.com after being advised by me handled immediately, but the hotel should have been more professional in their customer service.