Host provided Cocoonr, an agency to facilitate our stay. First time that we had such an experience. Catherine met us on time at the entrance. She presented us with the nuances of the room key…all keys have nuances. She also toured us the room…which makes for a big difference. There was an internet issue, which was promptly resolved with an actual person! Need I say more?

Le Paradoxe Apartment spacious,clean,well equipped. Laundromat v close. Centrally located. Shower water pressure not v strong. But we loved our 5-day stay. Catherine from the agency was absolutely splendid and helpful.

Le Paradoxe "This place is gorgeous and a great location. Easy to walk to some great nearby restaurants and areas, or get to the tram. It looks exactly like the photos, and for me it was a pleasure to stay in such a lovely environment. There isn't a printed guide to anything in the apartment, however, so be prepared for that. The host who met me seemed like he was in a great hurry and could barely be convinced to linger to give me the wifi name and password."

This is the first negative review that I have had to write but feel it is important to make others aware in the future. The unit is OK. Sparse is an understatement. Construction all day probably for a long time into the future practically next door almost an entire block should be a consideration. There is also no pictures for the front door and entryway before you get into the unit. Things are always going to happen unexpectedly. When they do it is reasonable to expect there is someone that will address the problem in a speedy timeframe to minimize the impact on your stay and inconvenience. It has been two weeks and multiple emails and no response from the management. The only contact we receive is a form letter email from the owner of the agency is Bon Jour I am XXXX XXXXX, head of the Cocoonr Bordeaux agency. I would like to contact you to know if you enjoyed your stay at Le Paradoxe. Every day, we do our best to offer quality housing, but reviews from our customers help us to carry on our improvements. Thus, if you enjoyed your stay, I invite you to take a moment to leave a review on HomeAway website. We all tend to say "I'll do it later" but each review is very important for next travelers who could book this accomodation. Conversely, if some things did not match your expectations, please reply to this e-mail to let me know. We will take all your feedbacks into account in order to improve the journey of our next guests. If you read this...........I would still welcome a response to the multiple emails that I have sent. There was also no response when calling the phone number provided.