the process was Easy the loft was spotless and homely all appliances were there( I didn't use any as we ate out) There was a helpful guide to Whitby in a binder and WiFi was connected too. All in all a great location and central to the town .

This property is managed by Host & Stay North Yorkshire, who were excellent in their communication throughout (including resolving queries and verifying paperwork etc). The loft was clean and the bed very comfy. However, the building itself was not completely secure as the front door of the building does not lock. Equally, the loft is very small and the ceilings very low. I was expecting this, however I am 5ft 8 and had to crouch at all times in the bathroom. Equally, no information on heating was provided. As the loft has storage heaters, these take quite a few hours to heat up, so our first evening and morning were very cold ones. Perhaps the management company could turn them on before guests arrive. As noted by previous guests, the blinds are rather useless, so if you need the dark to sleep, bring a sleeping mask! Towels are provided, but apart from hand soap there are no toiletries (such as shower gel).