The Staff were all very friendly

My original room was infested with mosquitoes, the bathroom had not been cleaned properly and there was construction/maintenance residue all over the floors and walls - including exposed nails and a boot print mark on the curtain(?!). The second room was marginally better, but again had mosquitos, because the balcony doors do not close properly (poor installation), and the Bathroom was pretty dirty (mould). I have never seen a Hotel with such poor quality fittings, fixtures and finishing. Stairs are wonky, walls are uneven, paint is patchy, and many switches aren't connected to anything. There are much better Hotels in the Kuta area, at much lower prices - please avoid this one!!!

O café da manhã é bom mas faltam frios , queijos e os sucos não são naturais e são muito doce. As acomodações são boas e o hotel é bem localizado. Os funcionários são simpáticos .

A limpeza deixa a desejar. O serviço no bar é demorado. O café da manhã não tem sucos naturais , somente artificiais e muito doce. O café no dia 1 de janeiro foi caótico, não tinham pratos, talheres, copos, não davam conta de repor os alimentos, faltavam mesas. Falta treinamento aos funcionários .

Good

Water ponding in the bathroom, may be because of the bathroom floor tile is uneven

Sea facing view.

The facilities not good.

The beach view

Loose facet Poor finish Mouldy bathroom Loud karaoke at random times Very run down hotel. Please see picture we found from staff meeting Worth $25 a night at best.

Poor breakfast selection

Good location at the beach, good view, good breakfast buffet. The hotel also rents bicycles for 50000 per day.

Wifi in the room hardly worked, had to tell them many times to fix it.

The location was great. The pool was fantastic and really big. The breakfast was delicious and lots of variety. The rooms were very clean and spacious, the best pillows to sleep on too. The staff were very helpful, friendly and made my stay a positive one.