Excellent location right in the centre of Norwich. Very reasonable pricing at the time for a Saturday night. Apartment 6 was clean and had all the facilities you would need or want for a short stay. Apartment 6 is on the top floor and so there was no issue with noise at night.

One of our party used the sofa bed and said it was a bit hard in places (the folder away sections were hard and ‘sofa’ sections very soft in comparison) and slightly uncomfortable due to this but was okay for a one night stay.

The property is in a convenient place in the city and is only a walk away from so many things. The place is very spacious and if I were to stay longer, I’d feel very comfortable.

The rooms were a tad empty so it was a little echoey but other than that, really no faults at all

Location excellent Well-equipped kitchen Quiet street

The bedside lights in one room were not working and in any case had to be switched on/off at the wall which is not ideal for a bedside light. One had a flex too short to reach a wall outlet anyway. The first bedroom had no chair or shelves or anywhere to put things apart from a hanging wardrobe. The bathroom handbasin had no plug and no mixer tap which was difficult as the water was dangerously hot. The towel rail in the en-suite bathroom was also very dangerously hot - and in the other bathroom it was cold. TV had no reception. The owner has been told about these problems.

The property itself was fantastic, good location for where we needed to be, massive apartment, cleanx would definitely recommend

We originally booked apartment two was then told it was booked already so was given apartment four, then received a check in email to be told we was actually in apartment six, which wasn’t really an issue. Our issue was we spoke to the booking agent and arranged to have an extended check in, we was told he would check with house keeping and let us know but it would be £15 an hour, which we agreed to book an extra 2 hours (check out was originally 10am we extended to 12pm). We was asked to transfer £30 which we did. On the day of our check out, housekeeping attempted to come in property 3 times before the agreed 12pm check out, I also received an email from the booking agent at 11am saying housekeeping was outside and we was late for checking out. Housekeeping then stated they don’t do extended check out and we need to leave, we then proceeded to show the evidence of the transfer of payment, the conversation with the booking agent and housekeeping then backtracked and said it was absolutely fine and we could stay till 12, I was a little disappointed in this as overall we had a very good experience with the property.