The rooms were spacious and clean. The location was fantastic with restaurants to walk to and easy freeway access but no freeway noise. Free parking was a bonus.

The toiletries were lacking. Conditioner or lotion would have been appreciated.

Everything else

no phone in room, I don't have a cell phone, one more thing i seamed. the floor above me was walking back and forth for quite a while, more like stomping, thought that was weird.

Didn’t have breakfast and the location seemed a little shady in terms of a lot of transits hanging around in the parking lot.

Having more soap and towels. Having a iron and hairdryer.

The room was very pleasant, cozy and clean. The staff was friendly,patience and helpful, especially Monica D and Gabby.

There was an irritating marijuana smell all night plus food smells from other guests who were cooking. Not sure how all smells were getting into our room.

The marijuana smell outside and inside of the hotel especially at night. I got a bad headache from this.

they called me on my way over there telling me they over booked. (like if it’s my fault). person showed no sympathy told him I had my kids with me and did not even offer to help me find something else

Clean bathrooms well. Found condom in shower after I already showered

Called office on day 3 no follow up

There was no breakfast option available.

Bedsheets were not good quality. They were washed but not pressed and looked messy with all wrinkles. There was a phone which did not work. When asked at the reception, they did not do anything about it. no slippers in the room. Floor was not cleaned properly.

no breakfast location ok

no breakfast, cleanliness poor

The room was very clean & spacious.

There was No Breakfast & you had to pay for coffee. Half of the lights did not work in the room. The air conditioner/heater could NOT be turned off even when turned "OFF" at the thermistate - it "CLICKED" on & off all night long. The extra shade for the window would not come down - the room faced west & the sun was VERY bright. The "HOT" water was luke warm at best. I was looking forward to a nice HOT shower after being at the Glen Ivy Spa all day....didn't happen.

Cleaning

location

bed was noisy right when you sit on it.

The only complaint was that they did not have coffee available, they only had decaf and other than in room there was no free coffee

The man at the front desk was so nice.

I stayed on the 3rd floor lots of trash outside peoples room. They said no smoking or will be fined but it honestly doesn’t smell the best for them to be so strict with the no smoking rule. Outside is much nicer then inside. They just need a better clean up crew.