Kimpton Saint George by IHG

Kimpton St George is a wonderful hotel and in a great, convenient area of town - close to the subway so that we could explore various parts of Toronto with ease and in quick time. Quiet rooms. Good a/c. 5 stars for thinking of the finer details: anything you’d need as a traveller was, or could be made available. Yoga mat, umbrella and iron/ board in the room. Q tips, cotton wipes, even makeup remover in the bathroom. Anything else you needed - from a forgotten toothbrush or shaving cream, to nail clippers, curling iron, etc is a phone call away. Impressed with the forethought. Free coffee and muffins in the lobby every morning, refreshing water and/or iced tead in the afternoon, and wine from 5-6 pm. Friends from another city also stayed there at the same time and it was nice to have a comfy area to sit and share a drink that wasn’t in our room. 4 stars for the bikes. We took advantage of the bikes one day but there were only 3 total at the hotel, so there were a couple of other times we wanted to use them, but 2 were out and only one was available. Recommend the hotel adds one more to the inventory. Staff were friendly but not always responsive. Coffee ran out one morning and was not refilled despite them being made aware. Front door persons regularly on their phones. At times the garbage in the lobby was full. We noticed the fitted sheet in our room wasn’t changed after a room clean. Small things noticed but overall did not negatively impact our stay.

It was a good hotel, the room was clean. The only issue is the musty smell, I think they need to update the vent systems.

Always a wonderful stay. When I’m in Toronto this is my go-to place. The happy hour and morning coffee and muffins are a lovely bonus. Best coffee ever. Staff always so nice and helpful. The restaurant top notch. Definitely recommend!!

Lovely hotel, but more importantly, the staff were great. We were delayed for 2 days due to storms cancelling our flights (4 in total). During what was a stressful time trying to reorganise our trip and find alternate hotels in Manhattan, general manager Sean and Natalie were not only super responsive in communications but also very flexible in accommodating us. Despite our booking passing the modification / cancellation point, they didn’t charge us for the two nights we were unable to stay from the original booking. Because of all this, we will definitely stay here again - thanks Sean and Natalie!