Paid for a deluxe king suite with a balcony and sofa. Was put in a regular King room. When I called the desk they switched me to the right room but it was next to the maintenance room. There was grinding banging of tools and Loud talking starting at 8:30 at night up until about 11:00. I told them to keep it down because my daughter was sleeping and they ignored me. I sent a message to the front desk through Expedia and was ignored. Finally was able to get a refund through expedia. Definitely not a good move to put your Deluxe rooms next to a maintenance closet. I'm not the type to complain about anything but this was pretty disrespectful. Also power outlets that were disconnected from the wall unsafe. Room service was not available at 7:00 p.m. even though the stated hours were 5 to 10. I've stayed in Motel 6 that had better service. A woman at the front desk upon arrival we're very very nice and good to us. I will give them that credit. But the maintenance people and the ones on desk at night and this morning not so much

Great location! Easy access from I 80. Room was clean. Good value!

The free and easy parking in an otherwise congested shopping area was quite welcome. The split bathroom in the accommodation was strange and inconvenient.

Well landscaped and very clean.

Very nice, loved the balcony.

nice place

Comfortable, beautiful bay view, nice bar/restaurant

We stayed there for one night, our room was clean but only cons i can mention is the air conditioner was too loud

Staff is very friendly

You can hear trains go by at night from the nearby train tracks. Some guest in another room were noisily. However, free parking is appreciated m.

The shower was very nice. I might remodel my home shower to a similar style

Great place for a "staycation." It is close to Trader Joe's, movie theater, Starbucks, B&N, and shopping. Also, parking is free!

The property was clean. Staff were very helpful and friendly. It was a bit expensive and the surrounding area appears to be not very safe. We were suggested not to leave any belongings in the car at any time.

Good location and there are several shopping center and food courts nearby in walking distance

The AC don’t work , the guy at the front desk lied twice saying they were full but the parking lot did not have anyone there , the place is super dirty , nothing is maintained. Super sketchy people in and out all night and wondering the halls. The water was brown when we turned on the faucet for about 5 minutes , the water drips all the time so the sink and bath tubs were stained brown bad from constant leaking. When we asked for a different room because of the AC not working he said said just open the window and being in a super hot area it’s still hot and humid and he brought us a small fan , that didn’t really even help anything and was not helpful at al or even try and help us get a different room. I would never stay here and probably not the same establishment ever again. I would not bring kids here with all the sketchy people and dirty rooms, felt like a less concealed prison.

Walking distance to shopping and restaurants

The hotel was very nice. Elevators worked very fast. Parking was very convenient. Rooms were well designed and comfortable and the location was great for our plans.

We attended a baseball game and wanted a hotel that didn’t charge for parking or have high resort fees. This hotel was really good. Free onsite parking, option to purchase breakfast but we just went to Black Bear Diner which is next to hotel (Denny’s is also close). We had a king room on 6th floor and it was really nice. You do hear the train close by but I only heard it once throughout the night. There was one free water waiting in the room, the sink is separate from the toilet and shower which I really like. It had an armoire for storage, a chair, nice curtains that block the light and I liked the wood looking floors as well. Would definitely stay there again.

Nice room clean hotel. Shopping is across the street. Black Bear Restaurant down the street. Close to freeway.

Comfortable

Really nice hotel close to SF bridge. Had a great stay.

Location

Room was clean and staff was friendly.

The staff was very helpful, shout out to Cecile for being so accommodating. Would stay here again.

friendly welcoming knowledgeable welcoming and warm staff.

Excellent hotel. Small but adequate gym, within walking distance of Emeryville public market and plenty of shopping. Would definitely use this hotel again.

I especially like the location near Bay Street and Emeryville shopping. The front desk person was especially helpful. I'm glad they are offering evening meals weekdays at the bar or for take-out. The parking is wonderful.

Clean and easy!

Extraordinarily clean. I did not even want to get out from the shower. Very comfortable.

Nice clean

I like the most is,the property is close to everything

Stayed 5 days. On the fifth day, housekeeping didn't bother doing much and left room half cleaned, without towels in the bathroom and even left a yellow cleaning towel on the table. Didn't even bother refilling the body wash bottle. Very disappointing.