Overall the stay was good. The room was big and spacious. I got a room that was supposed to sleep 5… well they tell people it sleeps five but they don’t mention that you have to rent a bed cot for an extra fee for the 5th person. So the hotel needs to stop advertising that their rooms sleep 5 when they really only sleep 4

Was overjoyed when I walked into the room to find that we had a room overlooking the river. It was beautiful. Super comfortable room. Only negative is that this Hotel like many of the others that we have stayed in on our three week trip is that they don’t provide coffee cups. We are environmentalist and we will never use paper cups plastic stir sticks… Good old-fashioned, real cups and spoons

Hotel restaurant was convenient and food was good (just had breakfast). Could use USB ports in room for charging devices. Also could use more cups in room.

beautiful location everyone was friendly and helpful

As motels go, this is a pretty expensive one. So, you'd think they wouldn't nickel and dime you while you're there. Think again.

We stay here a lot and this time the service at the Front desk was terrible. I made my reservation through Hotels.com and ended up adding a night , so I had two reservations. Explained at the front desk and sent email to hotel prior to arrival. (No reply back). So when I got there, I asked for a certain area of the hotel which was not available. She put me in a room right off the elevator and Ice machine as her first choice for us. As soon as I got there I called to be moved to a room that was not off the elevator. Then, they came and told us we had to check out when we clearly had gone over the fact that I had two reservations and was told I would stay in same room for both nights. Then the key didn’t work so we had to get new keys on the second day. I had to make at least three calls to the front desk to keep confirming these details. The new room was old and the bath faucets are loose and move all over the wall. No extra supplies were in the room. All product is in big containers now that anyone can manipulate and mess with. Gross to use the same bottled product that others have. If you take a bath, you have to stand up to get soap and shampoo which was not fun or safe. No blankets for the bed in room. It was just. A huge disappointment to find our hotel not at all as we have experienced in the past. No one seemed to try to help us, we had to keep contacting to make things right for us. So many distractions for the fact we had two reservations.

The stay was excellent and next to the river. I would stay her again in the future. I ate breakfast in the hotel restaurant and again, awesome views of the river. Thank you.

The river view rooms are always amazing. Front desk staff is always helpful.