Excellent service. Very clean. Courteous staff. Great breakfast.

Very very dirty, from arrival there was beer caps in sofa bed. Women’s hair clips, garbage on floor. Bathroom door handle broken. Couldn’t get room serviced/cleaned until 3rd day after complaining several times. Will not stay or recommend this place at all.

This hotel is located a short drive away from the University of the Pacific and is located in a nice, quiet area. The facilities are showing their age somewhat, but that is overshadowed by the aforementioned nice area and the wonderful service.

The best hotel staff I have ever encountered. They are kind courteous and professional. Nicole Nunez was especially helpful on my previous stay too. The building is very old and in need of sever upgrades. Not only as guests a staff as good as this needs a better place to work.

It was close to Starbucks. It was very quite and we felt safe. Thank you

Quiet

The double room is very nice and spacious. They have a 24 hr little market inside and a cute little gym the only thing was the hot tub was out of service.

At check-in desk the lady was very cold and not very inviting. The room was good, beds were comfortable. The hot tub was out of service and the breakfast options were very limited. I've been to other residence inns but this one was not as nice as some of the others but decent considering the location.

Learn a lot

We visit stockton often to see family, and we stay at his hotel always. The staff have been there for a long time and always friendly

Liked my room

It was a pretty nice hotel .

Staff was friendly and attentive. Usually my experience with this hotel is stellar but this time was a little different. Downside: A bug was crawling on the wall the second day I was there. Not sure where it came from but kinda made me nervous the rest of my stay. Also the stovetop didn’t work. I had brought some food specifically to make while there and was disappointed that this amenity wasn’t usable. I called the front desk and they sent a male maintenance person to check it out and he couldn’t get it to work either. Also loud neighbors and kids ripping and running down the hallways every day. Sadly staff can’t do much about unruly kids and bad parenting. Why aren’t they in school anyway?

Fantastic location … private and quiet…Easy access to the highway

The studio was very nice with a kitchenette, desk and small dining table. It felt spacious and welcome after a day in 100 degree weather. There is a pool, BBQ, sitting area with a fire pit and a basketball court. There is a large courtyard surrounded by rooms. Studios seem to be on the back side of it however. I would stay here again.

Great!

Great room, spacious, quiet, and spotless.

Great room, spacious, quiet, and spotless.

No complaints

No complaints

I was very disappointed in my room because there’s children about me for two days and nights to her now jumping around basically I’ll call you complained a number of times we were unable to sleep soundly and there’s nothing done about the people above us ever I can bring a number of times each day and evening

We loved it. We’re visiting family again and we will return to Residence Inn.

OUTSTANDING

By far the best hotel in town, amazing suites!! Wonderdul staff everything in and out of rooms always worked never had any problems except for the way they charge your card is confusing but they are more than willing to explain

Room was very clean and bed comfortable

Toilet backed up and the AC was not working. The weekend outside temperatures were 103-110. The room temperature would only reach a low of 80 degrees in the room. We had to cut a stay short because of the room and hotel conditions.

Check in was a breeze and the breakfast was good.

Had the 2 bedroom suite which was like home away from home. Big enough for family of 6. The size of a small apartment. Pleasing to the eye. Staff was helpful and friendly. The kitchen sink became clogged and they worked quickly to get it fixed. Due to covid-19 it was a limited breakfast but was still pleasing and decent selection. Also everything was closed off such as pool, gym etc but that is out of their control. By looking at it we would have been very pleased had we been able to use them. A little pricey but for what is offered its well worth it.

Staff is very nice, helpful and comfortable. We had a great stay.

No parking space for check in. Nice quiet area. Easy access from freeway. NIce size room.

First class as always. It lived up to my expectations which is what I seek when I have stayed at a property previously.

Clean room, awesome service, nice gym. Couldn’t ask for better!