Rooms generous size. Room was clean. The building is showing age and looking run down.

First time at Four Points in Bentonville. Located on a busy street, but had easy access to get to our destination. Everyone was friendly and accommodating. I was a little surprised that they advertise a restaurant, but the only meal served is breakfast, however, that breakfast was very good and reasonably priced. I had the same meal both mornings there! I'd stay at this location again.

The room and the lobby were both very clean.

Dark and depressing

Clean and very comfy beds! Nice hotel bar area! Great staff at check in!

Very nice inside, rooms were big and clean. Bathroom was big and all the amenities were provided. It was super quiet there and it was nice for a one night stay. The breakfast was the only thing that I would give one star to. I ordered oatmeal and it was terrible. Had a terrible taste I didn’t even eat it. Pancakes were ok, bacon was good.

I booked a king bed room. I was given a two Double room. I ended up not staying due to that

Nice and clean!

Nice facilities overall with good housekeeping. Elevators were kind of slow and only one of the two seemed to be operating.

Clean, safe, and comfortable. Great hotel in an area filled with fun things to do. We will definitely be back.

Management and support staff were all extremely rude (It’s apparent that the customer service issues start at the top—the support staff has clearly been trained by someone who has no business working in hospitality). There was NO housekeeping in the room, and I had to interact with the put-out staff at the front desk every time I needed a clean towel or trash bag for my room. All common areas were dirty, and trash was overflowing from the cans onto the carpet. I moved to a different hotel when the hot water stopped working, and there was no ETA available on the repair. I’m going to chalk it up to not being able to find a competent person to run the hotel during Covid, but I’m certainly not going to recommend this place to any of my friends or family. Very disappointing.

Disappointed that the pool was out of service. The Hotel itself was good. Nice lobby.

Great staff

I reserved a king bed. When I was checking in online, I saw they changed it to two queens. I called the change it and they confirmed they’d have me in a king bed. Nope. We were giving two queens. Weird vibe in the hotel but was good enough.

Love this place.

We have stayed at this motel twice. Very quiet. Easy to get to. Our room was very spacious.

I really loved how quiet this hotel was. I was disappointed that the pool wasn’t open though.

Large and spacious lobby. Same for our room.

Amazing

Amazing! Taken away by how big it was and everyone was very friendly

Very friendly staff and nice accommodations.

Location, staff clean

The pool was “under construction” The hotel is dated. They no longer offer complimentary breakfast in the lobby. It is made to order breakfast that must be ordered ahead of time and is not available until 7AM. It is disappointing for travel ball parents not to have something to grab after you pay a significant amount of money to stay in your hotel.

This place is just fine. It is clean and spacious. Amenities are important when traveling for business and I chose this place because of the bar. It was awful. They advertise that they have the best selection of local craft beers. They have 6 taps that were ALL OUT the whole time I was there. They even ran out of domestic bottled beer and their spirits selection was weak.

Wonderful hotel; very clean, spacious rooms. Very quiet once inside

Was a fine hotel. Clean. Nothing to crazy which suited us

We originally booked this hotel for the indoor pool, but quickly found out (after poor advertising) that the pool is closed due to COVID. (Which is like no one anymore) then come to find out that the internet was down less than 48 hours before our arrival. We were offered to cancel, but I was traveling with family and they did not receive this offer. I feel like I extremely over paid based off an entities offered compared to other choices in the area. Breakfast is also not included. Which is not very clear until you book the hotel.

Bathroom needed cleaned better and fleshed up

No drink machines to get different types of drinks or snacks

The pool has been broken for the last 6 months to a year

Very welcoming staff, clean room, found everything great!

Pool has been down and out of order for over a year. 3rd party sites list that they have a pool, but Four Points site does not list the pool. No one at the front desk; had to call the hotel while at the front desk to get someone to check us in and out. No room service. No maid service. No one at the bar. No one at the restaurant. A/C extremely loud and kept us up all night. Pillows were flat as pancakes. Will never stay here again.