Clean rooms, nice lobby.

It was ok

This property is ideal for events at PNC. Additionally, it is very clean and the staff has gone above and beyond. We will stay here again.

Very nice

Very nice location. Minutes from restaurants, down town, and entertainment. Clean and upscale.

We've stayed in lots of hotels in lots of cities. Every single hotel has had at least one thing that we didn't like. Not this one. Not one single complaint! Perfect location, right off the interstate, with easy access to everything in Cary and Raleigh. Perfect check in by friendly, competent staff. Easy parking. Easy access to the room. Nice, big room and big, comfortable bathroom. HOT water in the shower. Comfortable bed. Black out curtains that actually worked. Several choices of GOOD coffee in the lobby, available all hours of the day and night. Here's the best -- real half and half (in a stainless steel container) for coffee. Clean beyond normal. We will be back.

Our stay was great. We had a king suite and the couch and chair were the best hotel furniture we have used ever.

I have stayed at many hotels that were much more expensive than this one. This hotel was one of the cleanest and most friendly ever. From check in to check out was the best experiences ever! Although I didn't stay for the free continental breakfast I have seen. Fresh eggs and a wide variety of options. They definitely deserve the 5 star rating and even exceeded it!!!!

Awesome and convenient

From the time that we walked in and was greeted by the sweet, beautiful Tedra she was very friendly. The lobby was decorated so beautifully. It was very clean when we got to rooms they were very very clean. The beds were absolutely comfortable. We slept so wonderfully the next morning we got up there was a very big selection of breakfast items. They have a beautiful outdoor patio that has everything you can think of. It’s just that it was just perfect all around. Housekeeping was very friendly as we passed in the hallways. We will definitely be staying here again when we’re in the area. Thank you for a great stay.

Near Pnc. Very convenient

Excellent property and staff

Loved the "walk-on" outdoor chess board. Disappointed that hotel refers to themselves as the "PNC Arena hotel" yet provides no shuttle service to the Arena, nor is it walkable.

I stay at this location often but this time my hot water wasn’t working, my hair dryer seemed like it was about to catch on fire and to top it off when I was leaving and asked for a water bottle (which they often provide me) I was humiliated and told free for members only

Hotel was very good. Only issue was the disappointing breakfast bar

Great breakfast and friendly staff! Rooms were comfortable and clean.

Excellent hotel

No water, then no hot water, then no elevator. It’s a tired old property with a cheap remodel.

Mature trees deadened all the roads & traffic noise

I've stayed at a few Hampton Inns before. All of them good. But this hotel made me stressful. After travelling 9hrs from Orlando, we decided to stay at this hotel. We were given a room on the 6th floor, booked in then told the elevator was out of service. We had to fetch 5 luggage pieces up 6 floors plus a baby. I entered the building with a baby stroller but was not told anything. We asked for a room on the lower floor but was told they can't change rooms and we could cancel instead. When we asked to cancel, they told us to call expedia.ca. My wife suffers from BPPV and had to fetch the sleeping baby up those stairs. If anything were to go wrong, it would have been on Hampton. I absolutely hate this experience. I hope I get a good night sleep atleast to prepare for my next leg. Not tht Hampton Inn cares!!!

The staff is what made this stay so wonderful. Everyone was so genuinely friendly.

When

Excellent breakfast too!!

This hotel was very nice and I would stay here again. No problems. Friendly staff. Breakfast was a plus

Very nice hotel with super comfortable beds and a clean room. Good breakfast with a nice lobby and friendly staff everywhere. Had a fantastic stay!

The kitchen area and living room area

Great room and location to the airport, but no shuttle service to transport to/from airport

The beds were very comfortable and each bed had 4 pillow types to choose from. This just made my night.

Clean quiet and comfortable, great shopping and food just around the corner

It was all so clean.

Nice, updated rooms, comfy bed, staff was very friendly and helpful.

Friendly staff and great atmosphere! Will be back!