Room was not clean when we arrived; floor, chairs and surfaces had debris all over them. Had to ask front desk to send someone to re-clean our room as we went out for food to pass that time. Pool area was dirty, had live and dead bugs all over the place. Bed would not stay still, was very squeaky and the mattress looked like it was on a platform meant for a bed smaller than a king. Staff was nice but will not stay here again.

the floors in our room where very dirty, there was no plug in the bathtub. there were no towels.

Things were stolen from my room.

Every thing was as expected, Friendly staff

Does not offer free wifi, rooms are

No heat in pool

The toilets dirty. No towels

Very convenient to shopping and dining options

We came for the night to enjoy the pool which was just a little too cool. The rest of the stay was great

It was great except I kept getting messages / emails to check in and get a digital key which I was told at check in can't happen since I booked via expedia

No comment

Hotel is conveniently right off the 401. Lots of shopping and food options nearby. Room was spacious and bed was SO comfortable. The breakfast buffet was delicious. Will definitely have it again next time I stay.

Staff were very professional and helpful.

Rooms are very small.

Friendly and efficient staff. Spacious and clean room.

We enjoyed the overall stay but the bathroom was clearly not cleaned and there were condoms in our tv stand

3 ice maker were not working

nice ans easy off the highway. lots of space in the rooms. great shower.

Property is tired and worn. Not to standard of other Hilton Garden Inn properties. Staff was excellent. Room generally clean but sink tap leaks and the shower valve does not completely turn off the water. This was Room 411. A little maintenance please ... At in excess of $230 per night, the rate is high for a property that needs a refurb to get it up to Conrad Hilton property standards.

The sun hit my room very early because the window curtains and shades were very light and not sun blocking type

every thing was good i will be back in the future

Everything was great, except the pool had quite a large amount of bugs in and around the pool

I was looking forward to a beautiful, clean, relaxing stay so I booked a King suite with whirlpool tub. The room was beautiful and the location was convenient. Unfortunately I encountered the following: 1. King mattress is on a Queen base -- not comfortable to sit on the side of the bed 2. After prepping a bath I noticed the water was GROSS and it got worse when I turned on the jets. I attempted to clean it myself but couldn't imagine getting in there afterwards. 3. When I went to shower there was a dirty handprint on the shower wall. 4. The bathroom vent was full of dust. 5. Shampoo/conditioner/ body wash is no longer single use. Now there are large bottles fastened to the wall. I understand this is to decrease plastics, but with the other dirt issues I didn't trust that these products were clean inside. I am not one to complain and didn't call the front deskbut I would be hard pressed to book any room at this location again.

We did not stay long- only check in then returned for sleep then on the road by 8:00. Would have enjoyed more time at facility

breakfast was a little expensive

I would say the restaurant staff would be the area I would would like to see improve.Although I do enjoy talking to the staff in restaurants, having them share their problems with me or just being negative in general conversation is a bit much. It almost seemed they were trying to sell me into providing s better tip.

Had a wonderful one-night stay at Hilton Garden Inn. Very clean and comfortable room with all the amenities. Breakfast was excellent.

It was looking very nice.

Everything was great

Overall not bad

It was so convenient in proximity to the ballpark.

Needs upgrading. Starting to look very tired. The room door stuck, the shower wouldn’t totally shut off, doors to the storage area also stuck, and hair was found on counter in bathroom. Staff were nice.