The location and its friendly staff

First room we got smelled like an old smoking hotel room. The bathroom’s ceiling was all covered with mold stains, paint coming off and the unit fan was dark of dust and so the baseboards. Imagine the carpet!!! The cleanliness of the room was concerning. The bed conforter is only covered with two sheets and not a regular cover so we could see how old the comforter was; all yellowish and full of stains. How can you still use that and not change it for brand new ones ? The heat unit wasn’t working when we came in and room temperature was at 19 degrees with condensation in the windows. We tried opening the heater but something wasn’t working properly. We requested to change room with this issue and the staff accommodated our request. I was happy that we made the request. The new room was way better. Smelled better, heater was working first shot and bathroom was cleaner but stil’ with stains.. oh well. I usually rely myself on the global notes. I knew this place was about 6/10 but I didn’t thought it would be this bad. This place is old and needs a revamp. But having the second room made my entire stay more pleasant and the staff were friendly.

Accept dogs

They didn’t have any water bottle to sell. My kids dodos t have water during the whole stay.

Good value for the money. There was a discrepancy with room rate when we arrived, but front desk honored our booking.com rate. Free breakfast was nice, nothing fancy, but well stocked and adequate. Staff were nice and friendly, polite. Manager seemed to be circulating from dining area to housekeeping dept advising and supporting the staff. That was nice to see! He was pleasant too!!

A little more effort and attention to detail with cleaning practices. Mirrors and glass was streaky as were the bathroom tiles. Bathroom smelled of urine. Maybe washing floor with bleach would help. Carpets in hallway need to be steam cleaned. Dirty and dingy. Maybe rearrange furniture in room. It was cramped.

Bed was comfortable

It was clean, organized and stuff were welcoming.

It was cold during the night. We could not find any extra blanket.

It was good and I enjoyed it

Nothing it was enjoyable

Kind professional service, good breakfast and comfortable bed. Thank you

I enjoyed everything about our room other than the TV. It's old, the picture was not clear for modern TV. Also, no streaming options. I've never been to a hotel without streaming/smart TV. My advice, update your TV, because not many people watch just cable now.

Staff was great and helpful.

The rooms were not cleaned to any real standard. Shower curtain was dirty, tub was just rinsed out, sink was gross with lots of built up scum. Bedding has stains and the bed itself was stained or has something poured on it. Mirrors were all dirty. Overall I think cleaning staff needs a new course on what clean means.