Inly disapointed about beach area rest of the hotel was amazing

Quiet ,far from city pretty garden,pool big and pretty,the only thing I don’t like is the food,very expensive,they charge 10 time compare with the price in city

Experience started off well with a friendly welcome but after that it was pretty much downhill, room was fine but nothing special. All the processes of paying was painfully slow within all areas in the restaurants and check out. Only 2 of the restaurants at the resort were open so we need to travel in to Nha Trang to eat. We ate at the restaurant the first night and was told that ordering a meet dish would take two hours!!

Everything is good. But may be have more restaurants and drink store

It's really quiet and clean. Everyone is super nice there. We all enjoyed the view and food !

Decent resort, breakfast and pool area excellent. Rooms slightly dated. Chose a large room (bedroom, living rooms separated by door) humongous waste of space of the living area by odd wooden furniture and lack of electrical outlet to use a laptop. Shower excellent though. For a biz traveler shower, bed and food is key and as good as the breakfast is the food at the restaurant is tragic. Pretty pictures and poor cooking.

The location on the water and the grounds and pool were great. The hotel restaurants provided good food and the prices were not too bad. There were no local shops that I saw. However, on the downside, the AC in the room was not very effective which made the evenings uncomfortable. Also the WIFI signal was very weak in my room and it made working very difficult.

We were there at the end of April which is low season. 2 of the restaurants were closed limiting the dining options in the evening, my wife loves fish and we really looked forward to dining in the seafood restaurant but this was closed. The hotel is a little out of town with a free bus but we did not really think much of Nha Trang a s a whole. The hotel upgraded our room but the air con seemed to struggle which meant we were warm at times, i did not raise this but wish i had. The pool is massive and was v clean the sunbeds were comfortable and plentiful.

Always an amazing option to visit! Lobby must be faster in check in, people want to enjoy the pool, beach and check in takes a long time.

Always an amazing option to visit!Lobby must be faster in check in, people want to enjoy the pool, beach and check in takes a long time.

This was a getaway planned to be a wonderful experience with great food, calm and nice surroundings, and it was partly. The resort is located beautifully with mountains on one side and the ocean on the other. The area it self is very beautiful with lush bushes and trees adding to a great atmosphere. The room we had was the junior suite and yes it had a tub and yes it was bigger but it was far from something extra and for a hotell claiming this many stars I expect more from being at other places around the globe. It feels dated inside the room and even if it is okay and fine enough it just doesn't match the expectations. The shower flooded as have been mentioned by many others and we had a bath gel that was sour. The food on the area is the greatest disappointment by far, it was bland, lacking taste and the resort have several restaurants on the map, however only two are open and with the same menu. There is a buffet at lunch and night but it is simply not wort it. The buffet comes with one drink and sparkling water is not among them, that is extra.. While you could get a vodka included.. The pool is great, huge and open to 10pm but you can only get a towel until 8pm even though the guy is still standing there taking towels back. The "free shuttle" is a golf car that they run 2 times per day to the beach otherwise they advise taxi. There are bikes but they want an hourly rate for them. Overall operations are lacking and the mindset is making money not serving customers

Water at main beach in bay not that clear due to lack flow in the bay. Second beach is much better but a pain to get to as it is at least 25mins walk if you don't catch the only shuttle bus first thing in the morning as there are no other buses during the day. It's very well organised. Also you have to take the hotel towels to the second beach but this is not well advertised. Staff are very kind and helpful and the pool is huge with depths to cater for all needs.

Water at main beach in bay not that clear due to lack flow in the bay.Second beach is much better but a pain to get to as it is at least 25mins walk if you don't catch the only shuttle bus first thing in the morning as there are no other buses during the day. It's very well organised.Also you have to take the hotel towels to the second beach but this is not well advertised. Staff are very kind and helpful and the pool is huge with depths to cater for all needs.

Overall service and facilities are good. Nice place to stay for cozy lazy vacation. However have unpleasant experience with conceirge service. Also do not use Spa.. They don’t know how to do massage.

Staff are amazing, they're only to happy to help. Buffet breakfast has everything you could imagine, all of it very tasty. Rooms were big and spacious, only wished the aircon could've been colder. I am sure if I asked reception would've sorted it for me. Beautiful, relaxing getaway. Not to far from Nha Trang central, about 200,000dong taxi fair.

Almost all the facilities look worn out and old. The hotel´s pictures appear very nice at the Expedia Web page, but in reality the facilities look far from that. It is understandable that all hotels try to show their “best faces”, but in the case of the Diamond Bay Resort & Spa, it was completely false advertainment. There were several abandoned areas, for example, a couple of restaurants and parts of what use to be like an amusement park. There were some maintenance jobs going on, but they appear superficial and insufficient. The rooms’ furniture was old and very simple. The towels at the Gym were horribly bad-smelling and the equipment -which was minimum- were also filthy. The “private bay” beach was not really clean and we did not dare to go in. Its pictures in the Expedia Web page were obviously photo-altered to look far better that in reality. This hotel desperately needs millions of dollars to reach the 5-star level that it falsely and pretentiously bares. The hotel is 30 minutes apart from everything in the city and the free transport to center city was insufficient, therefore, some people couldn´t get in. At the end, we has to pay for taxis. All the above-mentioned elements made this a very disappointing experience. It was not the good bargain as it appeared when we signed up, it was dishonest advertisement. The hotel employees were very kind. The pool was well-kept and clean. The vegetation was beautiful, and the food at the Banana Leaf Restaurant was good.

酒店環境及設施很好，浴室花灑頭有水壓不足的情況，house keeping service fair，除酒店設施外附近什麼也沒有

Good

Very calm and familiar, the pool is great as so is thecamazing beach! Very nice place!

Very good location,well designed hotel.Exellant environment with gorgeous swimming pool. Management is very bad. Hotels.com detail information said it’s non smoking hotel but 80% guests are smoking everywhere in the room and restaurant and poolside.They throw away cigarette butts here and there.Any of staff are telling them not to that.Many of guests are going into swimming pool without shower and with oil on their bodies. It is oily smells in the swimming pool. There are limited menus in the restaurant only for special ethnic groups.To have a good food you have to go to city by shuttle bus or taxi.The restaurant employees are not kind enough to hear guests request. Facilities are 5 stars but management is 2 stars.

The best place to relax Seaside beach and indoor swimming pool. Breakfast. Lunch. Dinner was also amazing. I especially appreciated the kind staff who were really friendly.

Staff is very friendly. Room is spacious, clean, and well maintained. Grounds are impeccable. Very peaceful enviromment. Beach on property is muddy but nearby Nhu Tien Beach is good. Nha Trang city is 15 min drive by free shuttle bus. Extended our stay because we enjoyed the resort so much.

Staff is very friendly. Room is spacious, clean, and well maintained. Grounds are impeccable. Very peaceful enviromment. Beach on property is muddy but nearby Nhu Tien Beach is good. Nha Trang city is 15 min drive by free shuttle bus. Extended our stay because we enjoyed the resort so much.

Gorgeous resort with excellent amenities. The good beach is a 3-5 golf cart ride, which is no problem. Most amenities close around 10pm. Nha Trang city is a 20-25 min cab ride from resort.

Lovely hotel with an amazing pool and the comfiest beds we found in Vietnam! The pool was huge and never busy and the food was of a good standard (shame they had limited menus with it being low season). Staff were great and helpful though they did sometimes struggle with language barriers. We got a complimentary upgrade to a bungalow which was amazing. The free bus to and back from Nha Trang was great but when the times didn’t suit it was about £6 in a taxi each way. We would stay again if we were in the area.

Lovely hotel with an amazing pool and the comfiest beds we found in Vietnam! The pool was huge and never busy and the food was of a good standard (shame they had limited menus with it being low season). Staff were great and helpful though they did sometimes struggle with language barriers. We got a complimentary upgrade to a bungalow which was amazing. The free bus to and back from Nha Trang was great but when the times didn’t suit it was about £6 in a taxi each way. We would stay again if we were in the area.

Our stay at Diamond Bay report and Spa was very comfortable and quite pleasant. I would stay there again as the hotel is amazing with spectacular grounds and location. The staff are very friendly and helpful although my only negative would be the service - and not from the lack of trying. It just took a long time to get served whether you were at the restaurant or by the pool which made it hard given how hot it was and thirsty one gets in the heat. This did get better as we became friends with one of the wait staff but for a resort of this size, I believe they should have been all over their guests and not waiting to be sought out.

Our stay at Diamond Bay report and Spa was very comfortable and quite pleasant. I would stay there again as the hotel is amazing with spectacular grounds and location. The staff are very friendly and helpful although my only negative would be the service - and not from the lack of trying. It just took a long time to get served whether you were at the restaurant or by the pool which made it hard given how hot it was and thirsty one gets in the heat. This did get better as we became friends with one of the wait staff but for a resort of this size, I believe they should have been all over their guests and not waiting to be sought out.

My friend and I really enjoyed our stay at Diamond Bay. It was clean and refreshing--that staff was helpful and friendly. I would go back again and would encourage others to do the same!

Man made Beach needs to clean rocks, pools needs to investigate contaminate, all of our families over 15 people got rash all over, and very itchy. Staffs steps in to gave us some comfort and help. would stay again if the pool is good. a little far from downtown, need more transport from hotel instead of every 2 hours free shuttle, should be every hour. quiet and clean

Add more food for buffet

Great location. Beautiful beach and pool. Not crowded