Staff super nice. Hotel just needs to be remodeled. Wallpaper falling off and some paint and grout in bathrooms would do wonders.

There was no stay , this hotel canceled my room . Terrible experience and will not stay again

The front desk staff was very accomodating to us and all of our parents for the baseball tournament.

First didn’t get the room I asked for so had to load up everything and check in again the next day. Secondly the computers have 10 plus year old internet explorer. Son wasn’t able to do homework at hotel.

it was great would stay there again!

No frills. Just passing through so it was ok.

It was horrible. Pool closed even though I called ahead before booking to ask. We had to walk the grandsons to a nearby Comfort Inn so they could swim. The 13th at 9am I reported that I flushed the toilet and the plastic handle broke off and cut my hand and asked for maintenance to fix it so my grandsons didn't get hurt trying to flush as the remaining piece was jagged at 2pm I went back to the desk and asked when it was gonna be fixed. The lady at the desk you could tell had forgotten. She did call maintenance and got it fixed finally. We had to ask for towels because they gave us three for four of us. The maid left hazelnut coffee. Ummm? Instead of regular coffee. We are night people and to get coffee we went to Comfort Inn to get coffee because they kept a pot on over night. When we arrived there was a smell when we walked in maybe mold? Smell. In the time we were there the carpets needed vacuumed in the halls and no signs of the elevators being cleaned. It was our first and our last stay there.

Despite pictures it's an older hotel. The bed was awful, badly worn, sunk in the middle, legs on bed frame folded in twice! Totally unsatisfactory! No USB plugs for electronics.

I always try to wipe down the bathroom counter, handles and doorknobs with Clorax wipe. I'm glad I did. This counter had not been wiped and there was a gritty substance on it.

Nice place, very clean and very comfortable.

Booked here bc they had a hot tube but didn’t know until I checked in that it was closed for remodeling and we could go to the Comfort Inn to swim in their pool, as the receptionist said in a way. Did not go to the Comfort Inn. Did check out the pool to see if is was actually getting remodeled, the pool and hot tube was calling my name there was no remodeling going on. The only thing that stopped me from going in is that it was locked.

Eifell tower at city hall!!

We stayed in Dec 2022. The staff said that they are updating in the new year. I would wait until they’ve renovated. We had some issues with our stay but the staff did their best to help. The staff is definitely the best part of the hotel.

Hotel is just ok. It has been better. They need to update towels, some had hard stains and the mattresses are begging to get lumpy. Still decent hotel but price may need to drop.

Reserved a suite for (3) nights, the smell of room upon entrance, bathroom clogged with vomit or food, sofa bed pillows stained, food and belongings from prior guest not cleaned or removed from room. Again room was never cleaned because you would have acknowledged all I have stated. 24hrs for sink to be unclogged and opened burrow doors food as a head of cabbages and a carton of egg shells in the draw along with kid toys.

Enjoyed the stay

Parking is horrible in the evening/night. Only because it’s shared parking. If the AC isn’t circulating it gets muggy in the room. Overall really great stay. The room was nice and clean. It had everything needed for an overnight stay.

We noticed a few cracks in the wall in the bathroom. Overall, the property was clean and felt safe. Even with construction in the building it was a nice place to stay.

Our room’s thermostat was broken and the AC could not cool the room (outdoor temps of 100°F ), so we asked to switch rooms. This meant splitting up our group between two floors as we needed the largest rooms, which was a slight inconvenience. Our other room was a bit warm as well, but manageable. In other Holiday Inn Expresses, they usually provide bedding for the sofa bed in the room, but we had to go down to get these from the front desk—another minor inconvenience. The front desk clerk was as helpful as he could be, but was clearly very ill and displayed symptoms of Covid (fever, headache, muscle aches). He did mask up after I mentioned we had immunocompromised family members, but I do not think he was allowed to leave, which is a shame as he was trying his best to do his job but was clearly in pain and could infect others. Because of risk of infection, we did not stay for breakfast, which is usually a nice perk with Holiday Inn Express. Other than that, the hotel was clean and the staff was courteous.

Daniel, At the front, was wonderful. This is my third year to stay at this hotel for the Bicycle 🚴‍♀️ event I'll be back next year

The staff at this hotel are excellent as was the full breakfast Buffett in the mornings. The room maybe could use a little updating, but the beds were very comfortable and had every amenity we needed. Refrigerator, coffee maker, etc. We will stay here again the next time we are in Paris.

Upon arrival to our room, the sheets looked like they had not been changed and had blood stains on them. While we were out Saturday, the housekeepers never showed up to clean our room or provide new towels and linens. I’ve stayed at this hotel multiple times and this was the worst experience I’ve had. The guy that works until 11pm however was amazing and did everything he could to help accommodate us.

Coffee was good. Need an assist bar in the shower, tub floor felt slippery.

This was the dirtiest Holiday Inn Express’ we’ve ever stayed in. Black and red mold in the shower, chipped paint on the walls and dirty dust all around the walls of the room along the baseboards. We booked because it was a Holiday Inn so this was very disappointing …especially for $170.00.

I love that Holiday inn is so consistent. You know what you're getting every time you start in one.

The hotel was very clean, the staff was very kind. Parking isn’t the greatest. And there was a smell in the the hallways, but it didn’t go into the room!

The hotel was very clean, the staff was very kind. Parking isn’t the greatest. And there was a smell in the the hallways, but it didn’t go into the room!

It was okay. We reserved a king room because it’s my wife me and my one year old who still sleeps with us and we had to fit on a small full bed because they apparently said because we book with hotels they ran out of rooms to fit them

Clean and neat

Nice

Holiday Inn Express in Paris, TX seemed pretty nice.

Friendly staff. Extremely safe area. Close to the Community College and shopping. Great complimentary breakfast. Appears brand new! Comfortable rooms. Quiet. Washer-dryer room. Suite store for incidentals. TVs galore. Nice pool area. Shares parking lot with Paris Inn, and Comfort Inn. Minor ER clinic, DQ, and LaQuinta. Right off Interstate. But it was all the kindness show for me!