not enough parking space in the hotel, and need to pay to park outside the hotel and need to walk 5 mins to park

Very cosy bed and room High ceiling a bit hot Location super good near outlet Good for shopping

Booked this hotel becos it’s next to the bus and train station. Honestly, this is the only plus point for staying here. The overall experience is disappointing. First time I didn’t sleep well throughout the 3 nights stay due to noises from the movement of cars outside and the bright light coming from the aircon unit control hung on the wall next to the bed. I had feedback to the front desk that the aircon was also noisy and requested for a change of room. The senior male receptionist replied that all the rooms’ aircon units were noisy hence there was no difference. The bed was very soft for my liking and the bedroom space was very tight to accommodate two beds, they were just 1 feet apart. The shower was very tight too. Over the front desk, there was a lack of welcoming smiles from the hotel staff. I’m sure I won’t be returning to this hotel for my next trip to Karuizawa for above reasons.

Location is convenient as it is next to train station. But as with the APA chain, rooms are pretty small.

Hotel location near station is the only advantage, other else not worth to mention it.

Very convenient location especially if you’re not driving. It’s walking distance to the station (5 mins) and the large outlet mall. Only downside is that we were placed on a smoking floor (although we booked non-smoking) and there was quite a strong smell of smoke in the room.

Best part of this hotel is breakfast don’t miss it. But first time I go to the room have pee smell. Window can open that help. Hotel smaller then other APA hotel but karuizawa view is great. Hotel same side of the road easy to walk form train station.

There’s smelly sewage from the bathroom piping. The faucet is faulty, it’s too loose.