We stay at LaQuinta frequently. This was our first time in Bismarck. Checkin was fine, but after that we were less than impressed. The room was mostly clean, but the breakfast area was usually in need of attention. The high chairs were absolutely disgusting. I grabbed under the tray to adjust it and got a handful of some goop. Breakfast ended at 10am; we were down there at 8:30am and there was almost zero food. We waited 35 minutes and nothing was refilled. Because our trip plans changed we had two reservations for our stay. When I attempted to check out and then back in for the 2nd night the front desk agent told me she couldn’t do that. She said if I checked out then they would cancel my reservation (?). Then said we would have to checkout and move rooms. Again, why? It was the same room type. I had to wait for a couple hours for the issue to get figured out. The pool was pretty cold and there was something brown floating in the foam of the hot tub. Day 2 we were woken up by the fire alarm. Then after being allowed to return to our room we didn’t have water for an hour. Front desk was super rude when we asked when to expect it to be restored. The biggest issue though was that we had the DND on our door. Housekeeping ignored the sign and attempted to enter our room. Thankfully we had the bolt on. Zero apologies. Just said she was supposed to refresh the room.

Stay was ok. Beds were uncomfortable. Went to breakfast before it was over and options were very limited. Nothing was refilled.

The staff was very helpful and kind, even if only 1 person was on staff at the time. The beds and pillow weren't very comfortable, and our pullout bed was bent and tilted, but otherwise it was a clean and friendly place to stay.

Worst front desk personnel in the world. A young lady that was supposed to be working the front desk disappeared for over 45 minutes. People were lined up in the lobby waiting. Some left and didn't return. I had prepaid online and didn't have a choice. When she finally did show up she had a very strong smell of marijuana. She claimed she'd been in the bathroom. Proceeded to check the line of guests in, was rude to some of them. I finally got to my room and discovered the heat/ac unit did not work. I went down to the front desk to ask for maintenance or some solution. Its been 30 minutes and still no one has called or showed up to look at it. So far.... zero stars and i will be disputing the charge on my card and calling the manager and general manager

Good. They let us use a conference room for an impromptu family gathering. Good quiet hours.

I don’t usually put reviews in, but this motel was not what we expected. We didn’t have any hot water for showers in the mornings and when we call the front desk all they tell us is the maintenance man doesn’t come in on the weekends. The beds are old, loud and saggy. The air conditioner did not keep temperatures cool at all. It kept shutting off. Come to find out the entire thermostat had been removed from the wall.

Overall the stay was average. The service at the front desk was fine. However the shower in my room had hair left and my dog immediately found chewed gum and sunflower seeds on the floor. Breakfast was as expected in a hotel like this - it only goes to 9, which seems early when check out is 12.

Our stay was not good. The TV in our room would play for a minute or two and then freeze up. When I called the front desk, I was told the maintenance guy had left for the night and they had already received many calls on the problem. When we went to the hot tub, door said no food allowed, there was frosting smeared around the hot tub and cupcake wrappers lying on the ground. In the morning, breakfast only had two apples available. The floor in-front of the waffle maker was sticky. The hosts did nothing to clean it up while we were there. At checkout I expressed the problems and was told since I had booked through a 3rd party, there was nothing they could do. I asked what if I had booked directly? The desk person said I would have received 25-50% off my bill!! LaQuinta is on my do not stay list, especially this one in Bismarck, ND.