This stay exceeded all expectations.

Internet service was terrible! Water pressure in shower 3 out of 10. Breakfast nice with pleasant service. Air conditioner sounded like a washer with rocks in it. $10 charge showed up that was not authorized.

The front desk receptionist was on point, and very hospitable! I would definitely stay here again.

parking issues

Clean hotel with polite staff.

We appreciated the nice, clean room and bathroom. Also, it was wonderful to have a hot breakfast available every morning. Thanks to all the staff for being friendly and helpful.

Front desk person was very friendly and helpful.

The bathroom wasn't as clean as I would expect, but the room was comfortable and suitable for a one-night stay.

The staff of this hotel is exceptional! Especially Amy. We got there late in the evening after coming into town to attend a funeral. We needed linens for the sofa bed, when the plastic bag didn't contain a blanket, Amy got.one up to our room while we were in the hot tub. I let her know that we'd ordered Door Dash and she kept and eye out and let us know when it arrives. You could just tell she'd have done about anything to ensure we had a good stay. And thank you to Miss Rosa for replenishing the pearl sugar waffles. She even brought them over to the table where we were sitting. She kept that breakfast area near as a pin and was very kind.

Extremely clean and polite staff.

Good property fair price

Loved our stay!

Lots of Highway noise

Everything was great, so updated and clean. Wish all hotels were so nice.

Clean rooms and comfortable beds! The rooms were tidied daily which was a wonderful surprise! Great breakfast bar. Quiet

Super friendly staff! Quiet and clean lodging with ample space. Great breakfast bar as well! Will definitely return!

It’s everything I expect.

Excellent hotel, clean, excellent location. Near many restaurants and just off hwy. No issues. Would highly recommend this hotel

The hotel appears relatively new. Room was well appointed, but there was a musty odor in the room and on the entire 3rd floor. Did not get room service during my 3 day stay. Some paper scraps littered the hallway floor.

Very nice all around

Nyx. Was super very nice and helpful. Great location.

Very pleased with everything here. Breakfast was great. Pool and hot tub were a nice treat after a day of traveling.

The hotel was clean and very comfortable. Desk staff were friendly and very helpful. I used the hot tub once and it was very nice. Complimentary breakfast was delicious and a huge choice. Just minutes to many shopping stores and restaurants. I would definately recommend this hotel and would return again.

There was a definite "old" odor coming from the air conditioner.

Easy access from the freeway and good options for eating and shopping. Very nice people.

It's a beautiful hotel. I was disappointed in my room - it was very musty, and smelled like dog and dog food. I got some Febreze to try and help the smell, and it made it worse. The air conditioner also made it musty. Hard to sleep in that condition.

Not service animal friendly, Fairfield Inn & Suites Akron Fairlawn We usually have good experiences at Marriott properties anywhere in the world. Because I have a disability, I have a small service animal. When we checked in we requested first floor accommodations. They gave a first floor room. The A/C was working, but the unit was so loud, I told my husband, "There is no way we can sleep in here for three nights. Even if they only have two queen beds instead of a king bed on this floor, that would work." It is my understanding, there were no other rooms available on the ground floor. While I stayed in the first room, my husband checked out some other rooms. The hotel gave a room on the fourth floor. The room was perfect. While unloading our baggage, unbeknownst to us, our dog's leash fell on the ground. Since we couldn't find the leash; we ended up buying another. Later on, my husband found the leash on the lobby counter. The next day we get a call from the front desk saying we need to pay an extra $60 pet cleaning fee. I went to the front desk and explained that my dog is a service animal, & according to the ADA (American Disabilities Act), it is illegal to charge a pet cleaning fee. Mr. Bill said it didn't matter. He said, "There are rooms on the first floor specifically for service animals." When I explained that we requested a room on the first floor and the one given had an a/c unit that sounded like a jet engine about to take off, & that we couldn't stay in that room

Room had a musty order but was clean

Rooms were nice, but it was hard getting fresh towels.

I had a horrible time at this property I emailed the General Manager Angi Lamb, 11 days ago and no response. This is so unacceptable. Here is the email I sent to the GM: I am a loyal Marriott Rewards member, and I have had a very dissatisfying stay at this property. I checked in on Thursday and Amy (which has been great) helped me. I informed her that I had three separate reservations, one checking in on Thursday and checking out on Sunday, and then two checking in on Sunday through Tuesday. I was informed that cleaning services would be every other day. I asked if I could have the same room I was originally assigned and the other room could be close that room number. I made it very clear that I needed the room serviced on Sunday prior to the rest of my family joining me on today, Sunday Thursday was the only day that I didn't have issues. Friday: I arrived in late and needed an extra blanket. I waited in the lobby for assistance and called for the desk and it took 20 minutes before someone was at the desk for me to get a simple blanket. Saturday, I checked again to make sure that my room would be serviced today as my new reservation would kick in on Sunday and was told it was on the list to be serviced. I checked this morning before I left for the day and I was told that my room would be serviced. Sunday, my family arrived. As I'm walking my 89 year old grandmother to the room, the room wasn't serviced. I was assured on three different occasion

Very cool

The property and room were very clean unfortunately the AC unit was extremely loud and I didn't get a good nights sleep.