Everything was solid except the nightstands were not cleaned. Quite a bit of brown sticky substance on them.

Only thing that would be great to have would be firmer pillows but otherwise I had a great experience and will come again

Housekeeping didn’t clean the room. And kept charging card on file over and over.

Not too bad of a place to stay for the price. I would stay here again.

Loved the lay out of the single queen suite. Clean and fashionable.

A multi-story hotel with one broken elevator does not make a pleasant stay.

Needs to be remodeled. Not worth the price. Hotel has a roach problem.

Everything was amazing except a few minor issues. When we first entered our room, it had a weird smell to it so we had to go out and get air fresheners for our two night stay. Secondly, on our final night, I was headed checking what time it was on my phone and turned the lamp light on only to find a roach crawling on the table next to the bed! My partner was a bit shook by that as typically when there’s one roach, there are more. Lastly, the stove didn’t even work in our room so we didn’t have access to any form of cooking and on top of that, they didn’t offer breakfast at the time. It would’ve been nice to know before hand otherwise, we would’ve found an alternative as breakfast is an important amenity for us. Regardless of all of this, I’d give our two night stay a 7/10!

The elevator wasn’t working. Having a conversation with other guest that have been there the last few weeks said it hasn’t worked for quite some time. when asked about when it would be repaired the clerk stated tomorrow. Well tomorrow never arrived. Ice maker In fridge wasn’t working also and Room smelled very musky/moldy .

Elevator was broken, queen mattress needs to be replaced and hotel store needs to be restocked. TV remote difficult to work. Desk unwilling to help when asked with said remote. Only reason bags were carried up was because I asked for a reduction in nightly rate. No help with departure. Disabled vet almost fell with bags going down with leaving. Holiday Inn hotels should be ashamed of this property. Would not recommend.

Elevator not working and had to stay non 4th floor. Felt we should have gotten a discount for the inconvenience

Had to change rooms first night because they put in a room that was supposed to be closed because the tv didn’t work. They actually admitted they should not have given me the room. Saw 2 cockroaches, no hot water and the only elevator was broken the night and next morning when I checked out( I was on the 4th floor) not a very relaxing stay after working all day! Would not recommend

I checked in on 9/23 something after 4pm. We were assigned room 409 the room looked to be cleaned but had a wet moldy smell. So we turned on the Ac and we left to go get food come back and the smell is still very strong my daughter that’s 7 was asking why it smells so bad. Later that night I was sitting in the recliner and a roach comes crawling across the arm of the chair I get up and its two of them on the side of the chair. So I decided to call it a night. We go to bed at this point I’m checking for bedbugs couldn’t sleep comfortably the AC in the room didn’t cool the room off good so we were hot. After seeing the roaches I was paranoid there were more and was worried they would crawl into our stuff. In the middle of the night I get up to get something to drink and turn on the kitchen lights and roaches are running under the refrigerator. I go back to lay down and let my husband know there’s even more roaches. We tried to go back to sleep. I just couldn’t sleep knowing roaches are really bad in the room so we decided to just get up and check out at 4am. We stop by desk and waited and a lady name Porsha comes to the desk we tell her our issue and she told us she would write a ticket and get us compensated I asked her when could we expect to hear something she told us sometime after 10am that day. We haven’t heard anything unfortunately. I really hate to leave bad reviews. Our trip was ruined being that we wasn’t comfortable in the room due to the smell and roaches and AC.

Perfect

The hotel is clean and well-kept. A "store" off the lobby has a variety of items from beverages and snacks to frozen items for sale. It is a good value

Staff was friendly! They have a pantry for snacks that is easy to use and had a good selection.

This place was exceptionally clean !!! I love the fact that it is pet friendly and you do not have to pay extra !! I did not get her name but the young lady that was at the desk that evening was extremely nice and accommodating. Expedia had advertised that I had a king suite with a living room area which I planned one one of my children being in but when we arrived she let me know that they had been having issues with them stating that and that not always being the case . But she gladly upgraded us free of charge !! The only thing I. An say that I didn't like it that you do not get breakfast in the morning though they do have a " cubbard" in the lobby that does have a nice variety of items you can buy

Big room and quiet

The room was clean and nice, but very cold. The ac really works. No complaints.

It was a very nice room, King suite. Ev charging stations right by the door. Coffee available 24/7 but i wouldnt recommend it. No breakfast because the rooms all had kichenettes. Staff was friendly. My biggest complaint was i couldnt extend my stay and had to change hotels. I would definitely stay there again.

The front desk attendant Lewis was so friendly! My adult daughter has autism and he was very kind to her.

Nice safe neighborhood just outside of Nashville. Super clean and comfortable. Check in was a breeze and staff we encountered were awesome. Felt very safe coming back late at night. Went for an event. Took an Uber downtown for less than $40. Will definitely stay in the future.

elevator was not working most of the time

Room was clean and staff was extremely helpful and freindly!

We stayed here just one night on our way back home from a trip. The service was great. The room was clean and comfy.

Staff was amazing. Room wasn't the cleanest. Really nice setup, especially for extended stays. Just bring a few cleaning supplies.

Cleanliness, friendly staff

The stay was amazing except for the pool or fire place not working! Staff was super sweet and attentive!

Everything is good

The front desk person was real nice. The room was 7/10 for cleanliness. There was mold in the shower, little bleach would get rid of it. The shower floor was real slippery. The edges bathroom floor needed to be scrubbed. Caked up filth in the corner. Handle on the refrigerator was missing. The rest of the room was fine although I only stayed one night so I didn't use the rest of the kitchen.

Staff was extremely convenient

Staff was incredibly friendly and curteous. I needed a much earlier check-in time and they were very helpful and understanding.