nice view of the constanza valley. near to town. easy access

Altocerro provided an excellent experience: it’s within an easy distance from the town of Constanza and the view of the valley from the hotel is simply spectacular. Recommend the restaurant highly. The cabins are safe, comfortable and functional: the only possible improvement suggested is to have better beds: the bed was hard and after long hikes, this is important to the visitor. Otherwise 5 stars.highly recommended! 👍

Starting with lack of communication, I made the reservation and made a note that we will be celebrating our anniversary I also called the property previous our arrival to verify that they had the information and when we got there they said oh we did have any note about your celebration, the room was pretty basic, no refrigerator nor coffee maker not even a closet, and the worse bed ever, they charge you like a 4 star hotel and they are not even 1, terrible the breakfast you have two options mashed potatoes and Mangu NOTHING else (eggs, cheese and salami, you can only have two) the last day we were desperate to leave we were ready before 7 am but had to wait till 8am because nobody was there to us returned the key also when we were waiting we ask the lady who was setting the breakfast which is also at 8am if tea or hot chocolate was ready and she said yes but 15 minutes later she brought out the kitchen everything but what we asked for, at the end we left and I told her forget it we are leaving and she didn’t even care. TERRIBLE SERVICE!! WE WILL NEVER COME BACK TO THIS PLACE AND DEFINITELY NOT RECOMMEND THIS HOTEL TO NOBODY!!

The bath door and balcony door should be repaired.

Pet friendly

Toda la propiedad es muy bonita, limpia y está bien cuidada. Muy buen servicio al cliente. Las habitaciones limpias y con vista espectacular

Excelent location, beautifull gardens

Un lugar ecologico donde se preocupan por el medioambiente. Ideal par ir con niños por lis actividades que ofrecen. El restaurante esta muy acogedor y el staff muy amable y servicial. Lo que puede tener mejoria es el desayuno. Aqui extrañaba quesos, embutidos o cereales etc.