Very nice place to stay, staff is great

Very nice place to stay, staff is great

The property was more like a residential motel, it looked like it was under renovation, towels were like hand towels, we had to ask for bath towels and there were no coat hangers in the room.

I arrived at the property only to find they had not processed my booking, They recommend I go to an alternative hotel owned by them, i did not go as they had let me down badly, they turned me away from their reception, knowing I was a woman travelling on my own, in a place I did not know, I had chosen this hotel as it was within walking distance to the hospital, I had no transport and it was dark. I will not use this hotel in the future.

I arrived at the property only to find they had not processed my booking, They recommend I go to an alternative hotel owned by them, i did not go as they had let me down badly, they turned me away from their reception, knowing I was a woman travelling on my own, in a place I did not know, I had chosen this hotel as it was within walking distance to the hospital, I had no transport and it was dark. I will not use this hotel in the future.

loved everything!!! thx xoxo so chic!!!!!! :):):):):)

loved everything!!! thx xoxoso chic!!!!!! :):):):):)

Staff was very accommodating. The room quality was amazing. That bed was very comfortable! Be ready for a little highway noise. Other than that, I’d highly recommend this place.

We arrived and got the key. Took our stuff to our room and went out for dinner. When we came back we were locked out of our room. Went to the office and all our belongings were there. They said they were waiting for us to check into the room and thought someone else had taken the room. Left us feeling violated. The room had 2 double beds instead of the king we had booked and had no fridge let alone a kitchenette. Would not recommend this hotel.

We arrived and got the key. Took our stuff to our room and went out for dinner. When we came back we were locked out of our room. Went to the office and all our belongings were there. They said they were waiting for us to check into the room and thought someone else had taken the room.Left us feeling violated.The room had 2 double beds instead of the king we had booked and had no fridge let alone a kitchenette. Would not recommend this hotel.

This property has truly the perfect location. Extremely easy to find as is on the corner of the two main highways in town. Also it is within walking distance to all of downtown Vernon, for all services. The family who own and run it have taken a property which was in very bad shape and made it beautiful again. The rooms are large and clean and very comfortable.

Location is the pits Load Vehicles drive all night busy main road Not able to get much sleep Room was very smelly Area has homelessness and drug users around I won’t be back Owners are very nice people just wrong location

Location is the pits Load Vehicles drive all night busy main road Not able to get much sleep Room was very smelly Area has homelessness and drug users aroundI won’t be back Owners are very nice people just wrong location

Right downtown and very close to stores and services. But its also located on an extremely busy intersection and it is very noisy 24/7. The motel itself should be gutted and fixed. Seems like it's been the same since it was built. There is a smell of moisture probably due to lack of air circulation and humidity in the air. On the flip side, staff is very nice and friendly. Access to rooms is gated so it is very safe.

Right downtown and very close to stores and services. But its also located on an extremely busy intersection and it is very noisy 24/7. The motel itself should be gutted and fixed. Seems like its been the same since it was built. There is a smell of moisture probably due to lack of air circulation and humidity in the air. On the flip side, staff is very nice and friendly. Access to rooms is gated so it is very safe.

The hotel was extremely disorganized and dangerous. The smoke detectors were missing, the plug for the light was frayed and “fixed” see picture, and the ac was plugged into two extension cords with grounds which is a fire hazard...

Property is in a great location.Some recent renovations have been done to rooms with kitchenettes however there is a serious issue with safety where the raised tile meets the carpeted area. There is almost a 1 inch drop and the metal molding has a very sharp edge that I cut my foot on and is also a tripping hazard.Host now knows about this but didn't seem too concerned.Fix the problem please.

Property is in a great location.Some recent renovations have been done to rooms with kitchenettes however there is a serious issue with safety where the raised tile meets the carpeted area.There is almost a 1 inch drop and the metal molding has a very sharp edge that I cut my foot on and is also a tripping hazard.Host now knows about this but didnt seem too concerned.Fix the problem please.

I was quite pleasantly surprised. The place was clean and spacious with a nice balcony but it overlooked the busy road. There was no pool and we stayed 2 nights and our room was not made or towels replenished. Also the TV was not set up but that was fixed right away. The outside doesn't look great from the picture but it was nice and yes I would stay again and recommend.

I didn't like that our in room coffee was never replenished or that we never saw house keeping.

The room is very noisy, often smells curry, no coffee machine and kettle. The sheets have a lot of stains, bathtub is very dirty and shower curtain has stains. The staff gave me a wrong receipt and guest registration which showed the credit card number, expired date and CVV. But, the card is not belong to me. I also found the room I stayed is cheaper than I booked according to the wrong receipt. There had not staff at the front desk when I check out, so, I leave the key in room.

Worst hotel ever I have seen

Smoking on your balcony was convenient. Bathroom was dirtye

Great Balconies!!! Great staffing! Comfy beds!!! Baby girl was welcome!

1.Motel cancelled the confirmed reservation of one of my two rooms’ booking w/out prior written notification. Claimed had called my home phone # but I was already on the road. 2. Motel boss owns 4 motels in Vernon but was extremely rude to me, a female customer. He tried to move my two lady friends to another motel or move all 4 of us to another motel 20 min. away. 3. Motel owner yelled & tried to “control” me. He said that was how he treated customers in his home country & he behaves the same in Canada. He ordered me to concede. 4. He moved all 4 of us to Econolodge nearby with a very professional Receptionist. He paid $40 more for the suite with two rooms, one with a sofa bed. We saved $139 instead. Owner bragged that we should be grateful. 5. But this was not we wanted. We were willing to pay for two rooms with proper beds. 4 adults ended up sharing 1 bathroom and 1 A/C resulting in two guests freezing in one room where the A/C was and the other 2 guests toasting in adjoining room.

Hotel appears a little rough on the outside, but nice and clean on the inside. Lobby staff, was minimal, and seemed to have to take care of numerous responsibilities. WiFi was questionable, but overall it was worth what the cost was for the room.

A typical motel if you don't care of the room, matches the price...too noisy, hot water is barely working, smells bad even it was a non-smoking room, high speed internet was the only highlight of the stay

beds not made. no toilet paper. all night parties in rooms. no parking for number of rooms.