Orchid House Tulum Jungle

We have a great team experience at Orchid House Jungle. The hotel was beautiful and peaceful. The food was amazing and fresh. The staff was the best, they were accommodating to our needs and help facilitate rentals and tours. We felt like family there with the personal approach and attention. We visited the sister hotel and they were great as well. The continental breakfast was perfect and rooms were cleaned everyday. We will be definitely coming back.

The property is absolutely beautiful, and well maintained. The staff, especially Frank the concierge, is very attentive and responded quickly to all requests. I went to Tulum to celebrate my 50th, and it did not disappoint!! Frank and staff decorated and maintained the room daily. I returned from my daily outing to a new surprise daily! My family ordered balloons, wine, and a cake- everything was spectacular. They really paid attention to detail. Things to know: -The hotel is not on a beach, but it is near it- short 10 min taxi ride away -The hotel has beach cabanas but does not provide a way to get there- I suggest they have shuttle service to these cabanas for customers to enjoy, as taxi’s are not cheap -There are local bike/vespas for rent -There are great restaurants within walking distance- we had great local food, and Pizza nearby. -Near activities like snorkeling, and the ruins - but you have to pay for transportation to get there - They offer complimentary Continental breakfast (fruit, coffee, yogurt parfait, toast, and Jam)- delicious! -You have a private outdoor soak pool in your room. but be mindful of mosquitoes- they are vicious! I recommend a stay here, but i recommend you either rent a car, or Vespa to get around, as taxis are costly. Buy the local mosquito repellent!! You’ll need it for outdoor dining, and activities.

Staff were friendly had a great jungle like experience

The Orchid House Jungle was a very nice place for our family to stay in Tulum. We had 2 adults and 3 children in a 3 bedroom villa. The pool in the room was great along with the upstairs pool at the bar. The best part of our stay was working the staff to help schedule our vacation and get around town. Frank was extremely helpful in getting groceries, setting up transportation, and making sure we had everything needed at all times.