I’m struggling with how to write up this review. The motel is under renovations so as we pulled into the parking lot, it looked very rundown and there were construction supplies leaning up against the building here and there. The office for check in was cluttered. The nice lady doing check in couldn’t figure out how to use the cc machine and also wasn’t able to charge one night to me and one night to my sister so we had to reimburse the other on our own which was fine. Our room had been newly renovated so the inside was very clean. We could still small fresh paint but it wasn’t a strong smell. We had two comfy chairs and an ottoman which was a nice surprise, plenty of counter space, the refrigerator worked, the beds were clean and new. They were firm with a little give. The bathroom was clean. This motel supplied ample towels and 2 bars of soap along with some drinking cups. That’s it for toiletries fyi. The window in our room had two latches on it but only one actually locked. The entry door only had one lock that worked and that was the lock on the door handle. The deadbolt did not work so we slid a chair in front of the door at bedtime. We didn’t have any issues. The motel is located in a good spot. Plenty of restaurants and activities nearby. We would stay here again. For the price, it was a pleasant stay. The construction workers did not work on the weekend and were done during the week by bedtime. Most of our issues were cosmetic which seems to be a work in progress.

The staff was really nice.

We were in room 16 which was recently refurbished. Everything was in new condition. Perfect for a 1 night stay where you don't need all the amenities of a big resort.

The motel room was very nice and clean. I would recommend this motel to others to check it out. The cabin just outside my room was really cool too look at. Also found a sweet little plaque behind the cabin with a great saying on it.

We've stayed all over the Dells in the fancy water parks to other smaller hotels/motels and this one has been my favorite to date! I'm a VERY light sleeper and generally have a tough time sleeping when we travel but this place was QUITE! The bed was firm but not uncomfortable. It is an older place with it quirks but it's clean and didn't smell. They had daily room cleaning (hard to come by after COVID) and a microwave and fridge. The owner was very sweet to my 2 younger boys. There is also a small game room and outdoor pool that the kids enjoyed after our running around. I'll be staying again!

Nice helpful staff

It was old and outdated, way over priced for rooms that looked like you were in the 80's. I guess I understand why they are non refundable and gave me problems because once you get there you definitely want your money back, they're so pressed for money they had the nerve to sell ice. Wasn't satisfied at all!

This place has the worst customer service. I attempted to cancel five days before my scheduled visit. I was told that I would have to pay a change fee to change or cancel the reservation. As it is NOT listed in the Expedia listing anywhere. My card was charged one nights stay because we couldn’t go. I will now be creating a case with my credit card company. Absolutely poor customer service.