Room was clean, bed was very comfortable, very friendly staff!

The bathroom was clean but there was still hair in the tub. The bottom of the beds are dusty. Someone opened the door not knowing we were there and said they were just checking the room. Breakfasts area didn’t seem to get restocked. We stayed for a soccer event and other families of our team stayed there too and experienced the same thing.

Very clean property. I like there was no carpet in the rooms. Bed was comfortable. Staff at checkin was very nice.

The front desk staff was great

Great value

Overall, pretty good hotel for the price!

Excellent service

We spent 2 days traveling in the car and needed a Place to stay for one night with our 9 pound dog. This property was Extremely Clean! I don't know why there are some bad reviews. Cute little dog area in the back but also other places to walk around. Ample parking! Breakfast is free but there isn't much more than oatmeal fruit coffee and breakfast bars. We only needed the one night but it turns out. This is an extended stay and our room had a full size refrigerator and kitchen so it would be really nice if you need to stay there longer. ! There was even a little grill area outside with picnic tables and umbrellas.

I stayed here as a last minute resort to avoid severe weather. Ms. Angie was amazing! She double checked to make sure I had everything I needed and to ensure that the room was cleaned. The only issue I had was that the bathroom shower had a few hairs left. So cleanliness for the bathroom aspect was a solid 8/10 for me. Breakfast is mainly cold grab and go (muffins m, granola, & yogurt) However, various oatmeal packets were offered as well!

Front desk very nice and helpful especially Mrs. Anita. Overall experience was great.

Staff was friendly and helpful with directions to restaurants and shopping. Nice and clean rooms.

Excellent condition !!

After a full day of travel, we were locked out of the hotel upon arrival. No one to answer the phone, and no one to work the desk. We knocked and called and waited for 30 minutes. We had to go down the road and buy an additional hotel room just to get some rest. I’ve stayed in hundreds of hotels through the years and I’ve NEVER seen this. Called customer service and the guy very rudely and passive aggressively acted like it was my fault.. that I literally could not access the hotel that I paid money to stay in. It’s not clear on their website, so be warned. Check in on time, or be homeless for an evening. Customer service apparently stops at sunset.

It was clean and nice and such a great room.

Stayed here for over 32 days with family and loved it. Would definitely recommend to anyone, it’s behind a hospital and kind of hidden which is a plus I would say.

my wife and I were in Augusta for "The Tournament" at ANGC. we booked a room at the Extended Stay America Premier Suites in Augusta, through Expedia based on the high customer ratings. we have stayed in different hotels around Augusta and have had less than optimal experiences with most. however, our experience at the Extended Stay America Premier Suites in Augusta was outstanding. the facility is tucked away in a quiet area right off Wheeler Rd and I-20. the location was safe, clean, and quiet, convenient to ANGC, and our room was spacious, very clean, and quite comfortable. the manager Judy checked us in quickly and told us of the onsite amenities. there was a social in the concession area that night and breakfast was catered in the next morning. all the food provided for both was fresh and good, and both events were nice touches for our stay. I really can't emphasize enough how pleasantly surprised we were with the quality and comfort of the Extended Stay America Premier Suites in Augusta facility and our room. Judy was friendly and professional, and all the staff we encountered were welcoming and friendly. we highly recommend the Extended Stay America Premier Suites in Augusta, and would definitely stay there again. thanks!

Very clean nice hotel. Nothing fancy but clean and new. Hairdryer would be nice and it is really too bad none of the windows open to get some fresh air.

It was an alright stay didn’t like the alarms that woke us in the early morning hours

Quick and easy check in, very clean!

Staff was super attentive and so nice. The property was clean and well kept. My room was spotless and so cozy. I highly recommend.

great stay, newer hotel so everything is in fine shape. Beds are comfortable. Kitchen facility is great but there are no utensils or dishes - you have to ask for them. They do this so they don't have to clean dishes in al units. Great location, close to highway, restaurants, etc.

Friendly service, clean and conveniently located to freeways, food and shopping.

No carpet. Hardwood floors in the room. Very clean.

I enjoyed my overall experience at this Extended Stay location. The customer service was 10/10! Although my room was fairly new and super clean, I really wish it had carpet near the bed area.

Everything was amazing, very clean, fire and no funny smells….everything was seamless

Was not able to check in stayed in lobby for over 40 minutes with no one returning to the front desk to check in. Had to go find another hotel and cancel that reservation. Won’t be using them again.

New and clean but loud, windows don’t open, weird smell in the hallways and the fire alarm went off at 330am. Breakfast was a joke; looked like the food offerings at a gas station.

My first night was interrupted because someone set the room alarm clock to go off at 3a.m. (Not us, we use our phone alarms) My second night was interrupted because someone in another room decided to smoke weed at 2a.m. which triggered the hotel fire alarm and by time we threw on clothes to exit the hotel they said it was "someone smoking" you can go back to your rooms. On our way out they confirmed the person was smoking weed and was thrown out of the hotel for smoking in the room. The room was neat, the beds were comfortable, but they don't seem to sweep or mop the floors. They were dirty with hair all over them and debris under the beds. Breakfast is not much to write home about. Just pre-packaged boiled eggs, muffins, oatmeal, thin granola bars and small yogurt cups. Even the coffee was watered down. Also, when I went out to my truck at first light, and even though there are no large trees until well outside the parking pad, there was a squirrel coming from under my truck. This is never a good sign as they will chew wires on vehicles causing all kind of problems. Have not experienced any problems yet or could not see any damage but I have had them chew and cause damage to my Wifes vehicle and I don't need that kind of problem 7.5 hours from home. The staff was very nice and courteous.

The whole place is very clean! I will only stay here my next trip. Wish the breakfast was more than a continental but other than that, its perfect.

there was no kitchen items in the rooms

Great customer service.

Very nice and clean.