The property is of a high standard with small expensive touches all over - the smells coming from the reed diffusers were lovely. Ideal size for 2 people - lots of storage space and we didn't think that anything was missed in the flat. The goody bag is a nice touch and includes everything you need and stuff you don't need! Ideal location and entry instructions were spot on - and these were provided well ahead of arrival. Great having a car parking space. Yes, the space is tight due to its location but nothing that the company can do about that. Best advice is to reverse in as you won't get out the driver's door due to the pillar. Location is ideal and you feel safe walking about the neighbourhood. Lots of places to eat and lots of take away places if you want to eat in the flat.

It is warm inside the flat. We were there second week in September and it was warm inside. Probably best to pull the curtains over the floor to ceiling windows and open a window before going out but the open windows will create traffic noise. There are lots of fans but we didn't use these. The sinks in the bathrooms are small and not much room to have toiletries out on show. There are drawers in the main bathroom. The shower pressure isn't fantastic given the shower heads are big but it's not a such a big deal. You will have had way worse in other accommodation.

Great location right in the heart of York. Very clean and lovely furnishings.

We experienced some very hot weather during our stay and it was difficult to cool the apartment. The bedroom fans are ineffective. Became very uncomfortable at times.

The property location was perfect! Really lovely touch with the goody bags too, thank you. The rooms were a good size and as there were two bathrooms, I had one and he the other! We slept in the master suite and the bed was really comfortable. The kitchen was very well stocked too. Lots of thought had gone into it. Was really glad to have use of the washing machine as it meant less washing to take home. We liked the secure parking space too but it was a little tight when the next parking space was occupied by someone who parked very near the parking line. I had to get out of the car before we parked because of the pillar

The fact that when I was booking out there was no key-safe marked for our property and no one on reception to help. I went over every key-safe but nothing for 407! Didn’t help that they don’t run in number sequence either. I mentioned the parking space tightness above. The large window with the glass Juliet balcony was marked as unable to be opened. As it’s summer and the temperatures were high, we really missed not ring able to open it. As stated the apartment has two bedrooms and there was a large fan in the lounge and two tower fans. We had to use the two tower fans in our bedroom, as the temperature in the apartment was sky high, which if we had been a family of four would mean there was insufficient fans for everyone. I would suggest that this is looked at as it’s going to be an ongoing problem. There was one lift out all week which I believe had been out the week before. Apart from the parking space, I think that the above are management issues and not owner problems.

carpark very convenient & when entered building it smelt so lovely & Clean same as the accommodation which is the best apartment for luxury i have ever booked

nothing everything was above standard