Location

Nothing

Safe secure parking. Near to central York Bathrooms large. Kitchen had everything you need. Beds comfortable

Cleanliness in the apartment was below standard. Kitchen bin not emptied. Kitchen sink not cleaned The toilet that was separate to the bathroom- walls needed wiping down ☹️ One of the bedrooms not hoovered. Sofa in living room tired No information in the apartment re the wi-fi and how to use oven hob. These would have been useful

Great location, spacious apartment. Comfortable, clean, secure. Gives a lot more freedom and room than a hotel stay would.

Parking is difficult, but space in York is at a premium.

It was spacious, very good quality appliances, close to shops, restaurants, attractions. Kitchen and laundry was well equipped, beds were comfortable and nice linen.

It wasn't clean when we arrived at 5.30pm! It took 6 phone calls to actually get someone to speak to about it. The cleaners came eventually after 6.20pm. We then had to wait till they finished cleaning before we could have showers. Attention to detail really lets the place down. The pigeon droppings are unsightly, and other people have commented about this. The bowl with tea and coffee supplies was dirty. There were loose teabags instead of individually wrapped bags. The temperature adjustment knob for the shower in the main bathroom is missing a pin and was extremely difficult to turn, very dangerous as it took quite a bit to turn down the hot water. The couch and dining chairs were pretty grubby, also mentioned in other people's reviews. Also, you need to provide more information about the concierge and after hours help, especially when the hours are very limited on the weekend.