Our family had an enjoyable stay. Hosts were good with communication.PROS:-we love the Solterra resort, nice main pool, lazy river and poolside restaurant/bar.-house pool area was large and enjoyable, fun view of pond-house layout and location within resort was desirable-plenty of beds and bedrooms-really enjoyed theater roomCONS:-portions of the house were run down-game room was mostly unusable as the pool table is in rough shape (felt pretty torn and rails dead) and air hockey table had sections that dont work. For younger kids this probably isn't an issue, but my teens didn't use the space because of that. -front door lock was on last leg, had issues entering.

The house is as described in the add. Great size to accommodate 2 families. House was very clean on arrival- there were vacuum lines in the carpet :) I liked that we had access to the mop/ broom/ vacuum so we could keep up with cleaning. The bedrooms were all spacious. The pool and hot tub were fantastic! South facing so sun all day. The green space/ water behind was great entertainment- watch for the alligator, turtles, ducks and cranes. The entrance to Solterra can get busy- so plan accordingly. Overall great stay.

Host was great, always replied within minutes. Overall house was nice, comfortable, theater was awesome, and the spa was great!

This property felt a little tired and for the price we expected a bit more. Having rented our own property in Orlando for many years, we expected as little more for the price paid. The agent was polite but very unhelpful when we called. Pros • Great area and sun throughout the day • Spacious rooms • Great games room and cinema area • Trash removed daily • Excellent laundry facilities • Kitchen well stocked apart from wine glasses • We felt safe due to security at the front gate • Plenty of supermarkets/restaurants/coffee shops within 10 minutes drive. • Well located for the parks • Safe area Cons • Property could have been cleaner (stains on sofa/ refrigerator front/bathroom wall • Bedside tables very worn on top • Most shutter blinds need to be fixed/replaced • Pool area was dirty and not been hosed down for a long time. Dirt built up along all edges of the lanai • Torn pool net, so hard to clean pool • Two wine glasses on arrival. Agents said he was aware but we'd have to buy our own as the owners were not going to replace until we left! • No BBQ hire, even though one arrived for the next guests the day before we left! • Broken lanai door lock had to be tied up to stop it banging in the wind • Communal resort facilities quite tired This wasn't a bad property but a bit of extra care and attention is needed throughout, especially for the price we paid.