The service and attention of the staff at Hotel Victoria is impeccable. Friendly, helpful and eager to assist. The hotel has elegant 'bones' - must have been stunning in its early days. The pool is amazing! Perfectly clean and a fantastic refuge from the heat. The hotel is nestled in lovely trees and shrubs. The buffet breakfast is excellent. Lots of selection, hot &cold food, and lots of fruit.

The room was dated. Air conditioning was working but noisy. Bed was a bit hard for our liking but honestly the staff and setting far outweighed the downsides for us.

The amenities were great, for example, their restaurant and bar terraza. The food at the restaurant is very good. The atmosphere and selection at the bar terraza is very pleasant. We usually finished our nights at the bar terraza. Also, most of the staff/employees are very attentive and welcoming. They always help you with calling for a taxi. The pool looks amazing, although we didn't swim because the weather was just not hot enough, plus I had work to attend to. Overall, the place is very clean, the views are nice, and it's a great hotel and location.

We had problems with the television. We called once for help, and they did send someone to fix it. However we had problems with it again. In the end, we decided not to mess with it anymore and we just ended up not watching any TV. Which honestly, it was a nice break not to watch TV, so we didn't mind too much. Also, I think a few things felt outdated in the room, but it was clean and nice, so again, it wasn't a deal breaker at all.

Location is good but hotel is getting old bathrooms need remodeling for what they charge

Poor assistance from hotel management, only one key for room!!, they charge me doble per night after one room was cancel by mistake , personal are nice but they do nothing to solve problems, not happy they took advantage of customers.

location and design are great

the room had 2 double beds instead of 2 queen beds, as told in the description

The location of hotel is about 2o minutes away from the centro. It was quiet away from all the fuzz. The room service after 10pm food was really good! Order the club sandwich! 😊 The bell boys super helpful and nice (hard workers), with any questions go to them.

Big beautiful swimming pool, but its not heated. The front reception not that helpful or friendly. Outrages laundry prices! Paid over $75 U.S. dollars for very little clothes! Un heard of!

Food service and staff were quite nice. The overlook bar had a good view and the grounds are beautifully manicured.

Front desk staff crabby, room without electricity/working phone or TV, very beat and old but good views from 700 and 800 rooms.

views

my room very noisy from heavy traffic from main highway all night near by some of the staff members not to friendly but some were very friendly like the bell boys! 👍🏻

The location is on a hill, so the view of the city is wonderful. The staff were very friendly and helpful, and the pool was great.

The hill / driveway to the hotel is steep so it is best to use the shuttle or taxi, so not so convenient if you want to just get a bite to eat, or just go for a quick walk. A fridge would also be useful in the rooms.

beautiful vistas and comfortable amenities, food and service was great

it’s perfect

Great place to spend a weekend in Oaxaca, near to the Oaxaca's downtown.

The hotel could have more parking places for guests.

The hotel is on the side of a hill overlooking the city of Oaxaca. The views are amazing from some of the Rooms and the Bar. The Restaurant offers plenty of options for breakfast or Dinner.

In the Room I stayed, the bed was pretty hard.

I liked all the greenery, as well that it was a little distance from the noise of the center of town but close enough to walk or take a taxi.

Rooms were a little bit dated. The bathroom situation was odd. Every time we use the water ( the shower or sink faucet) it would slightly flood the bathroom. We were two people, but if three or four people had to shower it would of been unbearable

The surrounding greenery and pool are relaxing

Breakfast awful and noisy traffic

The Pool and the view of the Bar to Oaxaca at night, also the Fridays night

N/A

The staff was very helpful and friendly. The Food was good. The location is convenient, beautiful and peaceful.

The hotel needs an elevator. This hotel has several levels, including the restaurant that is below the first level. You must go up or down the stairs. I am not a young person and my knees are not very strong anymore. 😅

The view and the facility

The shower was clogged