The Thompson Hotel in Kamloops,BC is a hidden gem. Located conveniently downtown, they offer amazing prices and the amenities are the best in town. Pool, Hot Tub, Arcade, Theatre, etc. Can not rave about this place enough!! Family friendly but also great for solo and couples!! Thank you!

The hotel and staff were great! Room was clean and comfy, just the train going by in the middle of the night blasting its horn was not so great.

I didnt like how i couldn't even check in for my sister and neice being the account holder and authorizing my credit card for the incidentals and payment and being told its not allowed if im not staying there with her at that exact moment. When i was in the middle of a big move. We went elsewhere and had no issues at all

The hotel is on the older side but looks clean and the staff was very helpful. The room was clean and comfy. Good find for the price!

I didn’t like it

I like the kindness and old school atmosphere. Really liked the staff working hard behind the front desk. Thanks!

Awesome

Kids loved the arcade games!

We were there for a curling bonspiel so, having the hotel right next door to the rink, was amazing.

When we arrived we were greeted by a very nice young man. Being it was only 1pm, he said our room was ready and we could have the keys right away. We settled in then went to pickup our grandkids to come for a swim with us and play in the arcade. My only complaint is that when we went down for breakfast at 6:30, the start time, we were told the bistro people were running late. So we went up to room and packed but by the time we came down, they were still going to be 20 min before they arrived. This would mean at least 40 min until we could eat. We chose to go somewhere else for our breakfast. Also 1 pack of coffee in the room is not enough especially if you do not offer it in the lobby like most other hotels do!

Always a fantastic stay. Staff are always friendly and helpful rooms are always clean.

Great space all around to the staff to environment

Exceeded my expectations. Amazing customer service.

The team at Thompson were wonderful!

Great place to stay, fab location and parking a real bonus, perfect for our one night stop between Whistler and Jasper

Small rooms, small bathrooms with no fan. Hotel has thin walls. Can hear everything between rooms. We had our 8 month old with us and hope we didn't disturb guests. Overall not bad. But breakfast was a bust! Time to step it up Thompson!

Would highly recommend it

The good things: bed was decent. Bedding was ok (sheets kept sliding off the corner of mattress, exposing the mattress - kind of gross). Planned to sleep until 6 but awoken at 4 due to neighbours using the washroom - could hear every step and water running in their room. They weren’t even being loud, but the floors don’t seem to have insulation. Thought someone was in my room as I could hear someone blowing their nose. Trains are loud. I’ve stayed in far nicer places for cheaper in Vancouver so was absolutely shocked when the front end person said $211 plus taxes was a good price (I never asked but they threw this comment in while we checked in). Absolutely not worth that. Perhaps Kamloops price gouges on hotels, but that doesn’t make it a good value. It’s an old hotel. It’s priced as if it’s been updated enough to justify, but it’s not. Location is decent but parking has no security whatsoever. Small rooms. Staff were pleasant.

service was terrible, hotel dated and not worth the nightly rate

Friendly and courteous staff. Room was clean. But the facility and the neighborhood is in need of repair.

Comfy beds

Very friendly staff! Comfy and clean room :)

I like the parking was easy safe and included in the price of my stay, and the cleanliness of the room and building, The thing i would have liked to be informed about before I booked was that there was a private event happening around the pool and games room,

The staff was courteous and helpful. The location is not safe lots of vagrants in the area, I did not feel safe. I was worried about leaving my car in the car park. I recommend choosing a different hotel in a safer location.

This was our first time in Banff we were very impressed with the Lidhe. Definitely worth it.

Clean comfortable room

Stayed for two nights and enjoyed my time. Staff was very accommodating and the rooms were small but perfect for two people. My favourite part was how close it is to so many delicious restaurants and shops. I loved being able to walk everywhere!!

I feel as though I got ‘catfished’ by the Thompson Hotel. The photos look as though the hotel is a bit more updated than it actually is. The room was fine, but old. The beds/pillows were uncomfortable and the entire bed shook (to the point of waking me up) when a train went past. The hotel is in a bit of a rough area, and a car was broken in to when I left for my conference in the morning. My suggestion would be that for the price, I could likely find something in a better area.

Nice property, lots of great restaurants inwalking distance

The location is terrible - unsafe area with many homeless people and drug users. The front desk had referred my wife to the Seven Eleven around the corner to pick up milk. The short walk was scary and unsafe and she had to wait there for me to come and pick her up. We parked our car at the complimentary hotel parking lot only to discover the following morning that someone had shattered one of the windows. The hotel staff did alert the local police but failed to notify us until we came down to check out. Upon discussion with the hotel staff, we discovered what a bad area the hotel is located in and even the hotel staff wouldn’t dare to walk around the area - let alone to the Seven Eleven around the corner. The hotel staff was very sympathetic to our situation but on the other hand did not offer any assistance. This was a very bad experience for us and purely for safety reasons we urge everyone to seek accommodation elsewhere - probably best not in Kamloops.

They helped with all questions!! Amazing friendly staff Would defiantly recommend to family and friends

We were downgraded from a suite to a basic room and were forced to pay the suite price. Everything else was great, but Sandy the manager is quite the shifty character. We noticed two other families experienced something similar the very same day. Be careful dealing with this hotel.