Arrived and no water 😳 then was told overbooked for one and given a room with 2 queen’s. Went to 1st room and it was filthy and I wiped down with Clorox wipes. No outlets by bed for sleep machine unless you got under bed to plug in. Let the front desk no the conditions. Moved us to another room not much better. No remote for tv, no coffee pot and no hair dryer. I’ve never seen a hotel as dirty as this and would never recommend it.

We stayed 9 nights. Chose this hotel because it had a kitchen. The first night upon signing in we witnessed an imposing disagreement between a resident and receptionist. During this disagreement we were “forgotten about” we had just left the airport and was very tired. We couldn’t walk out since we had prepaid our large bill. The stressful evening continued. My friend had a med that required her to warm to dissolve it to consume. No dishes or pots, we had to call down to acquire them after ringing to many times I went down to have them bring them to the room. The person behind the counter said she was the only person working and I would have to wait. We waited over an hour. Again no one answered the phone. Went down and she was on the phone. I stood there and waited for her to get off the phone or at least acknowledge me. When I asked when we would be getting the dish package. Her reply was “SHE WOULD GIVE IT TO ME TO TAKE UP” I told her we had been here almost Two Hours trying to get settled in and relax we were exhausted . Well it wasn’t over she brought the package to us with the comment that the manager told her it was not her responsibility to bring it to us. I wanted her to read the info placed on the desk that stated differently. The next day wasn’t any better as the two burner stove (the BIG Burner) didn’t work. 9 !days 1 small burner. The floor had not been mopped because my socks got very dirty. I dropped my pen looked under the bed. I took a picture, filty. NEVER!

Purchased no smoking room and room smelled like stale smoke. Staff was very nice, hard working. Maintenance of finishes in room seems deferred giving appearance of being dirty. I think staff cleans what is there. Couldn't recommend it. This is similar experience i had at a different exteded stay america minus the roaches. Last time for me.....

I would not recommend this hotel to anyone. The room appeared to have never been vacuumed, or swept, or dusted. The common area was also quite dirty and poorly maintained. The Trash Room was exactly that. It was rarely emptied and had a horrible stench coming from it. The Hotel supposedly offers items to "customize" the kitchen. But I could not get a toaster -- as offered on the list of items. And every time I asked for it I felt like I was bothering the staff. I also could not get a hair dryer. How ridiculous is that in a hotel? Lastly, the staff were neither friendly nor helpful.

poor condition

They have a great service and the room was very clean and confortable.

Was here for business meeting/trip. Great hospitality! Very clean and location.

Poor service and facility

We saw the insects in room and overall not good for family

The service was very good easy check in and out. However my bed was broken on one side and leaned over. One of the stove eyes did not work and the bed was very uncomfortable.

It was worth the price

Dirty seedy

Hotel needs some updating. Our bed was falling apart. You could see the bottom of the mattress hanging on the floor. Need new carpet or just cleaned. There was no smoking, but clearly someone was smoking more than tobacco on the floor we were located. Homeless people hanging out in parking lot and a couple fighting and police were called.

Great staff , nice rooms

There was cockroaches in the room, and toe nail clippings, and stains on the bed. It was awful. I only stayed 1 night out of 2.

No comments

Staff was friendly. Room and bath were clean.

False advertisement, said they had breakfast and a pool. Ask for a non smoking room and still smelled smoke. Worst of all seen a roach. Bathroom wasn’t clean enough. The room was dirty also. That was the worst place l ever stayed.

It was not what I expected at all. The sink in the bathroom had scratched marks, the refrigirator had bumps, the soap provided was hard and no foam came out of it, at night footsteps in the second floor kept being heard as well as early in the morning.

The smoke detector was hanging off the ceiling, trash under bed and behind night stand. Hallways smelled damp.

It wasnt very nice walking in to dirty front glass doors.. female at desk was nice, helped w billing glitches. Room just didnt feel clean..thou looked tidy. I realize places are understaffed, and hard keeping people these days too. That said, some cos are doing fine, pay and respect their employees better and it shows w service. I stopped at another Exteded Stay, wasnt up to my standards either. Too many people hanging around, smoking outside their rooms etc. Nope. Nada. Turn off. I have asthma but healthy. 😏

This hotel is very run down and poorly maintained. We had.to grab a pet-friendly hotel at the last minute when our flight was cancelled late at night. This one looked "ok" but there was no time to look for something else. The staff was not rude, but not very welcoming either, and the premises are pretty bad. There was a broken chair in the room and a lamp with live wires hanging out of it! It wasn't dirty, but just beat. Everything is old and/or damaged. It looks like there is zero maintenance being done. Broken vending machines take your money but don't dispense. The staff just shrugged when I mentioned that they mught want to put an Out of Order sign on the machines. They obviously didn't care. I would not recommend this hotel to anyone.

FILTHY... I will NEVER stay at an extended stay again

Jalaya was extremely pleasant and everything was great

Good location, close to everything i needed. Does need some updating carpet old but rooms were large and clean.

Amazing place to stay! Friendly staff, treated like family!

Poor sound insulation between rooms. Minimal breakfast. No breakfast room.

Bad shower head

JESSICA WAS ANAZING!!

Stay away from this property the rooms and hallway was dirty. People hanging in the parking all times of night. The breakfast consisted of granola bars and weak coffee

The only positive experience was with the staff. They were all very friendly and accommodating. The hotel itself was not clean as evidenced by fresh white socks turning black upon entering the hotel room and walking on the carpet. There were also a pleather of unusual and unpleasant smells throughout the property. Besides the lack of cleanliness, there was loud commotion among other hotel guests in the middle of our hallway. My family and I woke up to the guests almost fist fighting and screaming at each other around 3AM, both nights that we stayed. I have two young children ask what was going on. Overall, I would not stay here again.

Room was very dated and tub was dirty. Mentioned to desk clerk who said they were sold out so can't move rooms. Said she would tell manager and see if room could be refunded. Have not heard anything.