Well they had alot of miss management. Not to many that are friendly w when i all house keeping and giving them trash never replaced with new or i strip my bed had it to them and like they didn't understand so i had to go to front desk and ask about 4 for my linen and towels. And the keys constantly don't work cause 1 they say was only keyed for one day even though we have been here 2 weeks. Every day have to have them rekeyed. The food area definitely needs improvrment. Ex making a waffle. It was 929 and you took utensil a and tongs to take them out with knowing i just put them on and then to the silverware and napkins and 2 days they had no plates had to put everything in bowls. 3 of front desk did a tremendous job but the shifts you can tell wear on them. A gentleman had to work 3rd shift and first shift management should pick up the slack or help his staff.

Great staff

Indoor pool and hot tub was fun for the kids

The pictures online doesn’t represent the actual room in person. Sheets were dirty had stains. Bathtub had stains. Vomit on the pool floor.

I booked the trip for me and my wife and when I got there they gave me a deposit that was not mentioned in anything and didn't have the funds on my card but I did have it in cash and they wouldn't accept it and so we slept in our car and f*** them probably won't see a refund for $100 they would rather let us sleep in the car than f****** wave a fee that's ridiculous

Appreciated it was very quite and super convenient

The hot tub didnt work. I asked for a room with a bath, they gave us the handicap room with a seat in the shower. Room wasnt fully cleaned when we entered. Broken closet door with broken glass on front. Definitely a wild time. Please use less chlorine in your pool and let guest know the heater is broken. Very disappointed

Clean, great breakfast.

The only down side is the hot tub is falling apart so there’s a lot of chlorine

Pros: Nice location, room size was good, nice staff, pool was good. Has breakfast Cons; Could hear other guests most of the night. Bathroom needed an update. For one night it was perfect.

On the fourth and final night of our stay, I woke up and used the washroom. I lifted a towel off the floor and out ran bugs that were black with a brown stripe. I killed the bugs and took one down to the front desk on a tissue as we checked out. The desk clerk put the bug and tissue into a resealable plastic bag, stating that there was a poster in the back to identify bugs. I confirmed with the desk clerk that the manager would be in later that morning, as we checked out at 6am and that the manager would contact me. That was 4 days ago and I have heard nothing.

The lady who checked me is was very helpful. The room was nice. Was disappointed that someone turned the heat off to the hot tub and pool. Was not able to use them cause they were freezing. The last day of breakfast i was not able to have juice cause the machine was not working.

Excellent Choice

It seems like the staff might just be sleeping in the back because upon check in the young lady was amazing that checked us in but she left shortly after our arrival and a young man was working the desk after she left, twice after check in I went to the front desk and the first time it was 17 minutes I waited to get service and the second time was 11minutes. The second time I went to the desk was to buy a sprite a 16.9 oz sprite not even a 20 ox bottle and a Klondike bar and Twix ice cream bar, the young man said it would be $27 for 2 ice cream bars and a 16.9 oz Sprite and he explained that each ice cream bar was $8 each and $11 for the “16.9 oz” Sprite at a total of $27 I repeatedly asked him if the price was correct and he assured me it was the right price so I didn’t purchase anything at that time because who would pay that amount for 2 ice cream bars and a soda so I put all the items back but strangely I was still charged $11 for a soda that I put back. The room was okay but the people next to us and above were so loud at 1 a.m. we had to call the front desk to tell them but I think they were too scared to confront the people. The breakfast….ugh the breakfast was horrible and what’s crazy is they have a self serve coke machine that of course doesn’t work but it’s the same bland lame breakfast as the other hotels but on a good note they have cheese omelette and no powdered eggs, also my husband cut his feet on broken glass left in our room so now he has to get a tetanus

The initial view was good. Good front desk service, good interaction. The room was smelly and warm when entered The A/C did t work well to cool off roo. In the evening. The room had a musty smell. Breakfast was what a continental was expected. Had some drain issues but eas resolved in a few days. The pool was a good pool. Needed some cleaning after the 3rd day. Otherwise wasn't a bad hotel.

This is the only place I stay when I'm in the Denver area!

Renovation was in progress in the pool area. Other areas will definitely need some attention after.

Just a terrible experience from quality to service

Perfectly placed for our hockey tournament. Rooms are a little dated but they are spacious and clean. It was a quiet night followed by a good breakfast.

Good value for the money. It has a fairly decent breakfast buffet with two kinds of waffles, breakfast meats, and eggs every day. The kids enjoyed the indoor pool. The staff were all very friendly. The property itself could use some maintenance and some repairs.

Hotel needs updating. Our ac unit was not working and they knew that when they gave us the room! We ended up changing rooms after 24 hours, which was not convenient either. The staff was nice but the hotel just needs upgrades and better maintenance.

It was a wonderful experience. Thank you staff.

So clean very friendly

The place was alright. Wasn’t wowed for sure. It was alright that’s about it. No major hiccups!

Hotel was great, my only request is to please empty the trash and refresh towels of your guests staying past one day. Housekeeping is available upon request but it would have been nice to have our trash emptied with requesting it.

Everything was great except the hot tub was not hot. That was disappointing.

Dirty jacuzzi and the jetsdont work.

Everything

Staff was friendly and helpful. Price was very reasonable. Room was clean but tub faucet leaked a bit and AC/Furnace was a little noisy but overall very satisfied with room. Surrounding area nice felt safe. Would stay there again.

Nice place to stay. Quite room and I had everything we needed. Good breakfast.

It was clean and customer service was friendly

Check in was good. My room was hot and they said they didn’t have maintenance (on a Monday). They changed my room and the mirror fell off the wall while I was showering. Let them know and, surprise, they said they didn’t have a maintenance person. Same breakfast every morning. Housekeeping was rude when I asked for Kleenex. The pool was cold for 3/4 days. there was a RedBull can on the side of the bed(nobody had RedBull). We checked out and drove home and then noticed they charged me $250 for that mirror that fell. It wasn’t pulled. It was anchored in drywall and it’s probably been there for years(decades even). I never got any kind of receipt from them. They keep putting me on hold and then hanging up on me when I call.