The room is extremely small and the bed is also very small. I booked a king size bed and was given a double bed. My child could only sleep on the floor. No one came to change the bath towels in our room. The accommodation experience was extremely poor.

We were there for the ski area and tube world. This place is very convinent. Room is clean. AC noise is not too bad. Breakfast has various choices and long serving hours, serves till 10. In door heated pool is perfect for kids.

Nice room! King size is spacious. Compared with other hotels around, the indoor hallway is great in cold winter weather. Indoor swimming pool and hot tub are good additions. The 24 hour coffee and hot chocolate are really nice too! I wish the hot tub was a little warmer, and the breakfast serves more hot items. But overall it's a positive experience.

Very nice staff! Pool was ok . Room was not very clear. Mold and several cob webs all over the AC unit. Screens on the window were ripped. Room was very stuffy and had an odd smell .

The coffee is too light! The air conditioner fan is too noisy when turning on.

Very friendly staff and convenient location

Sheets and towels stained!

The woman that was cleaning the rooms was very nice. She seemed to take extra care in cleaning the bathroom. She was an older woman. Also saw her helping in the breakfast area. Making sure there were eggs and sausage. I believe she was Hispanic. I will definitely stay again!

Always a pleasure to stay here!!

No issue , very peaceful and safe. Would stay again.

My only complaint would be the uncomfortable beds

Very friendly and efficient front desk.

It was a nice hotel with helpful staff. i enjoyed my stay.

Nice hotel in downtown Maggie Valley, NC

The rooms where nice staff was great the breakfast was your typical breakfast highly recommend this place

The girl ( I forgot to ask her name) that worked till 11PM was awesome. She was so help full and super friendly. She seemed to be doing everything for everyone with kind words and a smile on her face. TV remote broke she fixed it. Garbage needed to be emptied she did it. Lost cover up at pool she found it. There was green algae around hot tub pretty gross. The cloths dryer took forever to dry cloths

Bed was so hard and was advertised as a queen but think it was a full.

It's a "well loved" hotel. Staff was great. Breakfast was a bit sparse. During our stay (October) the indoor pool heater was not working, so no swimming. Overall satisfactory stay.

Property was very clean and just like pictures!

Room and entire hotel smelled of disinfectant and was overwhelming. Volatile components from the disinfectant caused our eyes to water and the smell was just too strong!

Very nice, breakfast was good

Rooms and entire facility was very clean! The mattresses were the most comfortable I have ever slept on!

There is a hot tub but you will be disappointed. It is very small & water only comes to your waist. Grayson, the front desk staff was the best part of our stay. She kept the water level up by placing a hose in the hot tub. Only took 15 minutes for the water to get hot again. This goes on several times a night. Property is old and needs updated. Side entry door security doesn’t function so you can come and go without a key.

The room was very clean and comfortable, breakfast was good, no complaints there! The only thing.. the pool was pretty cold, but we swam anyway!

Hotel was very motorcycle friendly with towels outside to wipe your bike, the pool and hot tub were great too!

Very nice and quiet

Room was a musty smell which aggravated my hardly ever allergies the next morning.

Great location can walk to a few shops and restaurants. Very quiet and staff was very nice. The breakfast was usual but and the lady kept it stocked and very clean. She did an excellent job. I would suggest they put a few clothes hooks in bathroom. It is very small and no where to hang robe or clothes. Would stay there again.

We choose this property for three reasons -- the pool, the breakfast, and the mountain view. The pool and hot tub were wonderful and actually warm. The breakfast was good with a variety of items and drinks. All of the staff we encountered were friendly. We had requested a mountain view. This is where we were disappointed and why I can't give more stars. Instead of a mountain view all we could see out the window was trees and mobile homes behind the property. There was a nice window seat in front of a large window. It would have been great to be able to enjoy a view, but instead we had to keep the curtains closed. Our request for a view was not granted. The bathroom area was OK, but there is nowhere to hang clothes while showering, wet swimwear, or used towels. A few hooks on the door or wall would make the area much better. For some reason there were three hairdryers in the bathroom and two of them took up much needed storage space. The motel was also noisy. We could hear the people on both sides of our room and in the hallway late at night.

Pool area needs work. There were some things unsafe and was definitely in need of a good cleaning.

Great place to stay for bike rally

Property was ok .