The bedroom was clean and nice. The architecture is nice. The location is fantastic.

The staff in the cafe were REALLY rude. We sat at a table and they completely ignored us. We sat for twenty minutes. It wasn’t that busy. Multiple waitresses walked passed and didn’t even acknowledge us. Eventually I walked up to the counter to get someone’s attention and they continued to ignore me. I had to stop one mid walk and say please can we get some coffees. They came to the table and when we asked what food they had they acted like it was a massive inconvenience to have to explain it to us. They said go inside and look at the chalk board. So we went inside and looked at the board and then came back out to wait for them to come back and take their order. They didn’t come back. So I walked up again and as I was entering through the doorway a man and his small child were exiting so I stepped back to let them out. A waitress walked up behind me and shouted at me to get out of her way. We eventually got the food, which was very poor quality. They have so little bread considering we were a group, so I had to go ask for more bread at the counter. Then, and I’m not making this up, this actually happened, to get the bread, a waitress who has just been cleaning a table, handling dirty dishes and cleaning cloths and everything, went around the counter, picked up a plastic bag (like a bag you would get in a supermarket) that was full of pre sliced bread and she used her hands without washing them first to put the bread into a bowl and passed it to me. It was disgusting. It’s a pity that the staff are so rude to customers because the hotel itself is a nice hotel.

Mooie, aparte plek, dichtbij Sierra de Espuña en Aledo en vast nog meer waar we te weinig tijd voor hadden. Vriendelijk en behulpzaam personeel.

El desayuno y la cena estuvieron muy bien y el paisaje era muy bonito

El plato de ducha era pequeño y no había toalla para el suelo al salir de la ducha. En la habitación de al lado había un perro que me asustaba cada vez que atravesaba el pasillo hasta mi habitación.

Lo único destacable el confort de la cama.

Falta de señalización para llegar, zona sin cobertura de voz y datos, falta de información en recepción, asignación de habitación de minusválidos sin advertirlo.

The hotel is beautiful, the location is lovely surrounded by mountains and greenery yet only 10 minutes from the motorway, easy to find! The staff are very helpful, the rooms are lovely and the facilities are great!

Peace quiet staff very attentive

Nothing hi

The staff allowed us to park our motorbike safely within the premises. Also the swimming pool was advertised as open, but we were told at first that it was only open during the weekend. With a bit of persuasion (and showing the "pool open" ad on Booking.com) the receptionist let us use the pool. Beautiful settings but do not open your windows at night or the mosquitoes will invade your room.

Being taken for irresponsible children at first and not being allowed in the pool. We had booked this place mainly for the pool! With a bit of give and take, the situation was sorted out for the best...and we were not the only one in this situation. Does a pool in Spain have to be supervised by a life guard all the time? That would be a waste of money for this nice hotel and probably a gain of customers if the pool was open at the user's responsibility, like in other countries.

An unexpected gem in a remote location, great for a getaway. Very helpful staff, clean and spacious rooms. An old monastery turned into a hotel certainly holds its spirit. Highly recommended!

Nothing really.