The lobby was bug and open, looked beautiful with all the Christmas decorations. It definitely is a different kinda hotel, the price was really good, breafast till 11 which was nice. I will definitely use this hotel if i ever go back to Kimberly.

Staff were quick to assist!

I am so impressed, the folks here were so kind and inviting. To say my stay is easy is an understatement, everyone has been wonderful. The room is wonderful and full value for everything. I will definately be back for skiing later this year. Thx Folks, John

This property is not at all what is portrayed on Expedia. I use Expedia for ALL my bookings and travel and I have never arrived at a place and been so disappointed. I believe this property needs to be removed from Expedia as an option, it is not a place anyone would want to stay. It is like a homeless camp, with everyone hanging around in the back of the motel. The restaurant and bar are not open or functioning, the elevator is not easily accessible, there was not one thing that would make me actually stay at this property. We did not stay here, we had to find another place to stay after arriving at this property and witnessing for ourselves the absolute uphauling condition it is in.

Uppon arrival my envelope with my reciept was on the counter with my name on it along with three other occupants, in that enveolope was the rooom number and door code, anyone could have opend the envelope to find my room code and came in while i was sleeping or while i was gone the next day. Went to the room and found the hot water tap was running continuously so the bathroom was steamy making trhe room damp. the taps in the tub leaked the whole time i was not able to tighten it enough shut it off.

Photo sure wasn’t our room

Very easy check in. Clean. Lobby and breakfast room were nicely decorated. Beds fine. Water dripped from bath tub tap.

It was very cozy and fantastic service. Super friendly staff. We will stay there again

Best place to stay

I thought our room was clean… the breakfast was pretty good for a Continental! The front desk was super organized! Our stay was great for a minimal lodging! Would recommend!

TV worked, coffee perk worked which is a big plus because in most hotels even the more expensive one's you are forever calling them to fix them. Staff were good. Breakfest was adequate but boiled eggs would have been a good addition for protein. Otherwise very adequate and good service. I would stay here again. Price is affordable and reasonable. Good value.

Beautiful little gem of a Lodge. Front desk lady was absolutely amazing I wish I could remember her name. She went above and beyond to get us all set up. Very clean beautiful rooms. Wifi, AC. Everything was perfect we will definitely stay again.

The girl on staff was extremely helpful! She was clearly responsible for most of the duties including room cleaning but was fast to help us with anything we needed. She upgraded our room and were made to feel welcome.

The place was very empty. Self checking Breakfast the usual cold cereals toast coffee Staff Very friendly and supportive Good value and convenient for us

Summer season is not Kimberley's high season plus living costs are through the roof so they are not able to staff the hotel this time of year. But the staff that was there was very helpful. of the two queen beds one had stains no mattress cover. Somewhat outdated place but ok.

We made the best of it, but there were a few problems with the room. First, the bed was a double and not a queen as specified. Second, we were very lucky that it wasn’t a particularly hot night as the air conditioner was EXTREMELY noisy but we were able to turn it off and open the window and not be too uncomfortable. Third, the bathroom smelled of cigarette smoke. I assume there have been smokers using the bathroom exhaust fan to suck up their cigarette smoke in the non-smoking room.

Quiet and affordable

Nobody present at checking, had to phone to get someone to show up

They Air Conditioner was a nightmare. I even took a video to share with friends as it was that bad, The noise every 15 minutes.....ya bad.

Was able to check in early which we appreciated. Room was clean, bed was a double size which were use to a king so definitely was a little small for us.

Friendly Rezeption and a welcoming atmosphere

Building was very old. I paid for queen bed but only received a full bed.

Very friendly staff. Included little continental breakfast, mini fridge with freezer in room, AC, kureg and the sugar and cream with it, bathroom amenities very nice and quiet location. There is no restaurant, it is currently closed so you will have to go elsewhere for food. But near by gas station for snacks within walking distance across the parking lot. Older hotel that they have worked very hard to renovate! It looks great, very homey when you walk in and very well cleaned. The rooms were perfect!

I am surprised that Avion points would even include this place as an option. The place is extremely rundown and in disrepair. The carpets were dirty and had huge stains. The bathroom taps all leaked, the heating/cooling unit didn't have a nob to adjust the temperature and the TV didn't work. There is no staff working after 6 and if you have an issue there isn't even a phone in the room to call anyone. I wouldn't stay there again and would never recommend it to anyone.

Carpets were stained and dirty, bed shirts fifthy and stained, no screen on windows dust everywhere. Hard to breath wifi not good. Breakfast and coffee not ready at 8am. No option for gluten free food. Restaurant not open but when booking online it said it was open. Not accessible for handicap or elderly no elevators. Will not be back.

Very good place and great value

It was quiet for the most part bc it wasn’t right downtown. The gentleman who checked us in was nice. Lots of parking. It’s an older building, but we knew that going in. Otherwise no complaints.

The hotel was fine, and the price reflected its age. The staff was friendly.

Good property for the price.

Nobody there to check us in so after one hour of waiting we left and went to the Travelodge in Cranbrook and got a room which was really nice and also less expensive

Great place!

NYE party downstairs so we requested a switch to a further room. Upgraded to a lovely family room, Jordan was so helpful and accommodating, rushed around to find earplugs for us. Very simple breakfast - toast and cereal. Good location and value. Shower water control a bit wonky, with an older building. Great staff and service, made a lovely stay- thanks!