Stayed in a studio room. Convenient location for BSP and the greater Charlevoix region.

We were very impressed with the place. Check in and check out were very easy and the room was clean. We had everything we needed and more! Would highly recommend staying here - tons of great restaurants nearby and cute little artsy shops.

Baie-St-Paul was great, and Maison Otis is right in the heart of it. Nice town with great stores, cafes, and restaurants, and the hiking nearby is fantastic. While we enjoyed the room and location, and staff were friendly, unfortunately someone entered our suite both mornings we stayed there, while we were in the room (apparently due to a misdirected delivery the first morning, and a handyman the second morning). The room entry is via code entry, and can’t be additionally deadbolt locked. I brought this up with front desk, and while they said it was a communication issue, there seems to be a casual approach to entering guest suites that needs to be corrected.

the Hotel is a century old building that was newly renovated with extremely good taste.

Maison Otis is an excellent boutique hotel. Room was large and clean. Staff was great.

Everything was great, beautiful spot. The only thing is that there was not hot water; we had to call on the second night, when we got to take a quick shower before it went lukewarm/cool.

The property was located right oh the 'arts' street which made it perfect.

All rooms have been upgraded since our previous visit several years ago. Very nicely done.

F

Great location. Parking very accessible. Welcoming staff. Nice size room for 4 days.

We were in Room 5, an excellent suite, with artsy wall decoration, and an exquisite bathroom. With two suite cases the stairs are steep and narrow, but with the help of the concierge, we managed.

The suite was clean however the bathroom had mould all around the shower and dripped. Shower bar was loose. It was evident the mould had been there a while. On positive side. Very quite and great location. Just disappointed given it is a boutique hotel and on higher end per night.

Emplacement parfait pour le Festif, cuisine bien complète

Beautiful restored buidings with lots of character and decorated with attention to detail. Mostly pleasant staff. Perfect location.

A beautiful stay! Gorgeous room, comfortable bed and friendly staff at our registration . We also had dinner at Tavola , the restaurant within the hotel. It was delicious! The calamars, the pasta and meat dishes were outstanding! And we are foodies. I highly recommend! We were there during a quiet season! I could just imagine what it will be like in the summer and the fall. We will be back Special thanks to Dave ! Brigitte and Ronald

Beautiful hotel in the centre of town...lovely gracious staff with great food in the restaurant

We stayed in the new part and the room was elegant, clean and comfortable. The bar was inviting, the dinner superb and the staff friendly.

Always a pleasant visit

We had a little apartment rather than a traditional hotel room, which was above the outdoor terrace of a restaurant. It wasn't a bad stay but you do need to lug your bags up a flight of stairs and there is no housekeeping. It does come with a free continental breakfast (croissant, cheese, yogurt & fruit etc) and the staff is pleasant.

The staff was very welcoming and helpfull, offering very good service. The room was nice and clean, but almost too big for what was in it.

The room was good but the air conditioning system was not working well. The unit was turning on and off every few minutes and the room was always hot. We were in the newer pavilion and the smell in the hallways was terrible. There is a kitchen on the main floor and we went in and the smell was awful. Breakfast was O.K. but boring after 2 days.

very central, very nice, very clean, very hospitable. We would stay there again. The only problem was the noisy air conditioner; on and off was really loud so would interrupt our sleep. But other than that, very good experience.

The room was incredible. Beautiful spacious and very clean

Our stay at Maison Otis was so fabulous. It is the sweetest boutique hotel in Baie Saint Paul. We were welcomed warmly, congratulated our 20th anniversary and made to feel very special. The hotel smells beautiful, the bedroom was absolutely spotless, the sheets were crisp, the bed very comfortable. A wonderful stay from start to finish including the beautiful European breakfast that is provided every morning. We will definitely be staying there again upon our next visit.

Amazing place with outstanding service!

The kindness of the people.

Petite escapade très sympathique! Personnel à l'écoute et hotel très joli et très propre! Félicitations!

Friendly and accommodating staff. Great attention to detail in the decor and the guest experience. Fabulous breakfasts included

Friendly and accommodating staff. Great attention to detail in the decor and the guest experience. Fabulous breakfasts included

We really enjoyed our stay at Maison Otis, great service, beautiful room and friendly staff .

Tres belle hotel avec du charme et confortable bien situer + tranquille.

The stay was nice. Although I didn’t understand the fact that they said no one would be cleaning our room because of COVID-19 virus. Yet when we were gone someone certainly entered our room because freshener was sprayed. My opinion is that they use COVID 19 virus excuse so that they keep their operational expenses low by not hiring people to clean the rooms. We stayed 4 nights and the garbage bins were full. I would hate to see the condition of the room after one week. Also we stayed in other hotels and they cleaned our room daily.