it was clean, comfortable and inexpensive. The breakfast consists of the breads and croissants made by the students and everything was delicious. I liked the fact that behind the scenes there’s another world going on and as a client or guest of the hotel you are the recipient of excellence.

It can feel slightly lonely if you’re a sole traveller because it isn’t really a typical tourist hotel. But that wouldn’t stop me from choosing this hotel again or recommending it to others.

Price

All good

Fairly big rooms with basement car park. The location is away from the city center of Lucern however you could use the QR code issued by the hotel to take the bus to/from city, free of charge. The QR code also entitle 20% discount for the Rigi mountain cable car and railway. The hotel in general is quiet, but the neighbor room talked till very late :)

A bit expensive, and seems the breakfast could cost CHF40. lack of facility

the room is very big. only myself, but actually there are three beds in the room.

elevator doesn’t work after 5:00 pm. no kettle to have hot water in the room. except these two, everything is good.

Nice hotel, very kind staff

They offer really good breakfast. The size of the room is perfect. The hotel is quite near to central. They gave us a ticket which we can travel around freely. This was something that state of Luzern can provide to hotels for tourists to explore the city

amazing breakfast buffet!

Breakfast is great quality. All staff very friendly and helpful.

excellent breakfast

the mattresses and pillows need an upgrade. the pillows are very flat and the mattresses are very soft

The breakfast was fine - yet, nothing too special. Nice access to the lake though a bit far from the center to walk. Nice and welcoming stuff

Elevators work only during day time (until 17:00). I arrived after these hours and had to carry my luggage by stairs. WiFi was poor and unsteady during the evening. The parking costs extra fair No minibar/refrigerator in the room or any access to some.

Nice budget hotel near the lake. Good breakfast.

No ventilation or air conditioning in the rooms. Entering from the corridor we had the impression of suffocating.

To be honest the first impression is not good. But everything turns out to be fine and we enjoyed our stay.

No elevator after 5pm, which is not friendly to family.

Breakfast was amazing, very tasty, fresh, lot's of options, staff were so friendly and helpful, all of them without exception especially in the restaurant during the morning breakfast. Location was fantastic, the lake is just in front of the hotel, you can walk all the way to the city center as it really so beautiful, or you may take the bus which is next to the hotel (free bus tickets during your stay offered by the hotel, you may also use your booking to get discount up to 20% when you buy other tickets for boats, trains or other activities), I highly recommend this hotel, modern and very clean, it's in the second floor yes but still I felt very satisfied during my stay.

Nothing, I just wished if there was a small fridge to have some cold water, also the pillow was very soft (not my type), but that was not a big deal for me anyway.