Excellent central location, this was a very late booking for us having been let down on our actual booking. Host was very responsive given the timing. Apartment is vast in size and our boys much appreciated having their own rooms. Fans were provided in each room given the heat of the summer and there were toiletries in each of the bathrooms, along with coffee and dishwasher pods. Fridge was a good size and plenty of crockery.

Whilst there are 3 sockets in the kitchen and multiple appliances only one is functional which is a shame, also a personal preference would be to have the dining table and chairs in the lounge area as the kitchen was a bit darker so we wanted to sit in the lounge. Overall though it was amazing.

Location was great, kitchen had everything we needed, all very clean.

Squeaky floors if we had to say something!

We arrived a bit earlier than expected while they were almost done cleaning the apartment and immediately got our keys 45 minutes sooner, so this was great. They also helped arrange a very nice birthday present for our mother. The location was absolutely wonderful, really close to the Wiener Oper and many other attractions, it was really central.

The apartment is situated right in the centre of Vienna and could not be better. There are supermarkets within five minutes walk. The Opera House is also just a few minutes away.

There were however some problems, particularly a lack of ventilation in the shower room as the extractor fan was not working. It had a very unpleasant smell. The lighting was poor in the kitchen and shower room and the kitchen was not well-equipped for self catering. There were no wine glasses and a lot of the crockery was chipped. There were saucers but no cups; only one pasta bowl; no spatula. The bedding was poor quality - very lumpy pillows and the duvet covers and pillow cases were worn with broken zips. We did contact the owner and he came the following morning with an electrician to fix the lighting and the extractor fan. He brought us a bottle of wine, some glasses and replacement plates, which was appreciated. The quality of the equipment provided was really not good enough and closer monitoring of the state and contents of the apartment should have been carried out. We got the feeling that the owners were keen on saving their expense rather than providing a first class experience.