Great value for London

la posizione e i confort dell alloggio

i letti matrimoniali troppo piccoli

Come da nostre aspettative. Host super gentile e disponibile, ci siamo sentiti anche su whatsapp. Tutto benissimo, grazie!

The host communicated throughout the situation and made efforts to ensure we still had accommodation available. Our additional travel expenses were reimbursed, which we appreciated. The alternative accommodation was adequate for our needs.

We only discovered on arrival that the accommodation we had booked was unavailable and that we would need to move to an alternative property. The replacement accommodation was in a different area, which had a significant impact on our trip. We had chosen the original location specifically because of its proximity to friends and planned social events. The change resulted in additional travel time, extra expense and disruption to plans we had made around the original booking. The bedroom curtains were not wide enough to do their job (see photo). There were some cleanliness issues in the alternative accommodation on arrival. However, this was not a property owned or managed by the original host, so we do not hold him directly responsible for those issues. Overall, the experience was not what we had booked or expected, and the last-minute change of location inevitably affected our stay.