Apartament czysty, ładnie urządzony, pachniał jeszcze nowością. Zdjęcia zamieszczone w ofercie całkowicie odpowiadały rzeczywistości. Przepiękne widoki z 5 piętra. Warunki do wypoczynku idealne. Na miejscu dostępny basen, brodzik dla maluchów. Animacje przez cały dzień w sali zabaw. Smaczne śniadania i obiadokolacje. Jednym słowem idealne miejsce dla rodzin z dziećmi.

Zdecydowanie za mała restauracja w stosunku do ilości przebywających gości w hotelu. Kilka razy musieliśmy stać w kolejce na śniadanie po 30-40 minut. Po rozmowie z menagerem obiektu, wiemy, że są plany rozbudowy części restauracyjnej, więc za jakiś czas na pewno będzie lepiej i z chęcią wrócimy tam spowrotem 😊

Spokojne miejsce, piękne widoki, wiele udogodnień, wysoka jakość pokoi i apartamentów.

Hotel zlokalizowany na wzgórzu więc z okna widoki Przepiękne, pokoje wyposażone w podstawowe przybory do gotowania, aczkolwiek brakowało korkociągu (kieliszki byly) w przedpokoju mogło by być duże lustro. Apartament ładny i nowoczesny minimalistycznie urządzony. Basen dość mały ale woda bardzo przyjemna. Sala zabaw super, animacje dla dzieci cały dzień wielki plus. W bistro pizza bardzo smaczna, i piwko w przystępnej cenie.

My nie korzystaliśmy z wyżywienia, ale w niedziele ludzie stali w kolejce do restauracji ponad 40 minut, aby zwolniło się miejsce, restauracja nie przystosowana do takiej ilości ludzi, ceny za śniadanie i obiad dość wysokie, ale słyszałam że smaczne, i można wziąć na wynos do pokoju

Super miejsce, piękny hotel, fajny basen, obsługa świetna, przeogromny wybór pysznego jedzenia, piękne widoki. Polecam

Zbyt mało miejsca na zjedzenie posiłków, potworne kolejki na śniadanie czy obiadokolacje

Lokalizacja widoki

Zimna woda w basenie lodowata

Wszystko super. Piękny hotel, pokoje z przepięknym widokiem. Obsługa na najwyższym poziomie. Polecam.

- Różnorodne śniadania i obiadokolacje - Fajny basen

- W sali zabaw bardzo zimno, a w skarpetkach to już szczególnie odczuwalne - Woda w basenie raczej zimna, a w brodziku zimniejsza niż w dużym basenie - Śniadania za późno (8.00)

Lokalizacja, śniadania i Kids Club.

Niewykończone pokoje, braki w wyposażeniu w pokojach. Słabej jakości obiadokolacje. Hotel nieprzygotowany na wypadek incydentów „z uszkodzeniem ciała”. Rażące braki w wyposażeniu apteczek, przy tak dużym skupisku ludzi hotel powinien sprostać zadaniu udzielenia podstawowej opieki medycznej na wypadek urazu, a nie odsyłać gości po lód do sąsiedniego hotelu.

Amazing location, great view, brand new apartment, nice swimming pool. Despite few minor issues all was fine.

Room seemed not finished, missed night lamps (just holes) or table next to the bed. Fire indicators were open and temperature steering was disabled. Friends of ours did not have such issues in their room - the same floor. A bit missing a place to spend time outside or inside like bar open to all guest not only the ones for dinner. During the weekend everything was booked for closed groups.

Piękny widok na Sosnówkę, wysoki standard wyposażenia, z gustem i smakiem, wszędzie czyściutko, bardzo smaczne śniadania, kawa z ekspresu, blisko do Karpacza, wszystko bez zarzutu. Basen niezbyt duży ale można popływać, położony w budynku apartamentowca, co jest wielką zaletą bo nie trzeba przechodzić między budynkami, szlafroki można wypożyczyć za 20 zł, dojazd osobną windą do strefy basenowej i jednocześnie do restauracji.

Właściwie tylko jedna rzecz nas rozczarowała i to nie ze względu na nas, czyli dorosłych ale ze względu na wnuka. Mieliśmy obiadokolacje i kiedy goście weekendowi wyjechali nie było szwedzkiego stołu tylko dwa dania do wyboru. Były smaczne ale nie nadawały się dla dzieci więc skończyło się na kupieniu pizzy, co jest dodatkowym kosztem mimo wykupienia obiadokolacji, na szczęście jest taka możliwość w części restauracyjnej. Wydaje mi się że powinno być wtedy osobne danie dla dzieci.

Hotel je na krásném místě a pro děti ideální. Pokoje jsou pěkně vybavené, jednoduché a krásně prostorné. Skvělá je i kuchyňka. Snídaně i večeře byla výborná, velký výběr jídla. Líbila se nám i dětská herna s animatorkou a bazén s brouzdalištěm :-) velké parkoviště zdarma :-)

Asi jedině by to chtělo posílit tu wifinu, člověk potřebuje na dovolené občas i pracovat a nebo se podívat, kam pojede na výlet :-)

Nowy i czysty obiekt Atrakcje dla dzieci Spokój w tygodniu

Bardzo mała restauracja, bitwa o krzesła w sobotę i niedzielę, kolejka do restauracji na śniadanie 28 osób w kolejce, W łazience brak jakiejkolwiek półki, szczoteczki kosmetyki na umywalce z której spadały. Brak drugiego lustra w pokoju dla pań.

New furnishings, comfortable bed

1. Got a different room than was on the photos than booked. Hence, we needed to keep the blinds shut throughout our stay, cause the neighbours balcony was in appropriately close, also, another view was to the construction site. + Very loud from 7:00 in the morning 2. After 3pm only pizza was served in their restaurant but the pizza was extremely dry and hard to chew. 3. I was not able to speak with a manager, the staff changed 2 times and all promised to change a room, even showed us a room we could take instead of what we got but later denied. IMO the manager should always be in contact with customers and not "hide", we sent her an email with an issue, but it's been a 3rd day and she is ignoring us. 4. Very hot in the rooms 5. After ignoring us totally, we decided to leave the hotel and demanded a refund for the second night but we have been ignored for the 3rd day now. The messages are seen, and emails opened but no reply. Also, we are genius level 3 in booking.com but it also is ignoring us, even though we tried and tried to access customer service with messages and application forms, still nothing. Utter disappointment

Nice building and rooms

With the stay I went when the weather was not the greatest (just to say that out right).. The area is beautiful, and the apartments will be very nice, once all is finished. They are spacious for a small family. The pool was very nice, and the play area was OK for the number of people who were using it on most occasions. Breakfast food wise was OK. Staff were lovely, maybe a little training needed to advise people more on what is what. Once it is all done, it may be better. But there needs to be work done on the Infrastructure, and amenities.

With the stay I had, I have to mention that the all the apartments are not finished as of yet, and I think that there could be some more issues once this is the case, and more so if the accommodation is full. These are apartments (not a hotel), and there is no actual place for as person to sit out for a drink or coffee etc, for that you have to head towards the Hotel (a very different experience). The apartments are fine, it is all fairly new, but with the weather lots of creaks and noise in the wind. Bathroom had a socket out of place (not finished right and out of the wall). There was only 1 mirror which is located in the bathroom (could do with more maybe outside in the living area). The Wifi infrastructure is awful to non existent, which when take into account phone signals can be hit and miss, is a slight pain. It may be I am being too picky, however the included dinners, for me were more along the lines of frozen foods, which then get fried. There was no aircon turned on during the stay in the rooms. The resort was not fully booked and there are floors still to be completed, yet there were still queues when it came to going to the dining area, and once all is completed , this could get worse. Likewise maybe the car park might get a little tricky also. In the end opted to leave a day earlier, rather then stay on. You also need to ask about the extras. Like robes to wear to the pool.

The location is very beautiful with marvelous views. At the same time all necessary infrastructure available. New and spacious rooms. Super tasty restraurent. Nice playroom for kids.

Nice apartments, spacious, rolletes, walkin shower, equipped kitchen, perfect views, calm nature, good spot for trips around, very new hotel (opened in 2-2023), so everything very new, beautiful indoor pool

Food low variety and majority not so tasty for the required price (but I am a hard demanding customer:)), more pillows would be great, reception open only till 19, then in other 200m away building, necessary to use different elevators to access two sectors separated from each other, installed but not yet working air condition (rooms got very hot during our stay depsite using rolletes), still under construction, so outdoor playground not yet existing, no sauna or whirpool

Easy check-in and check-out, excellent breakfast, very helpful personnel, amazing view of sunset. Pool is easily accessible. Parking near the entrance of the resort. Room was absolutely clean. Appreciated the late check-out at 12 o'clock.

We did not manage to setup the air-conditionning. It was always 25 degrees inside.

Wonderful place and views, helpful and nice staff. The room was great and beds very comfortable. The pool is amazing and so was the breakfast. It is visible the whole resort is still being build but that was not an issue at all. We really enjoyed our stay and would fully recommend to everyone.

No racks/shelfs in the bathroom, we are family of 4 and there were no places where to put our stuff.

The place feels very new and extremely comfortable. The surroundings are amazing, the view over the mountain lake is breathtaking. It's a great place to hang around with family.

There was some confusion about getting into the hotel. Either it wasn't in the confirmation or I missed it, but there's no separate checkin desk for Kazalnica. They share it with a more expensive hotel nearby. I wasted tons of time running around their building trying to figure out how to get into my room. If you want food, the restaurant is also in another hotel (and it's 5* so if you want to eat on a budget, you're out of luck, but the restaurant is great).

Huge size of the apartment, 2 balconies, amazing views, children's room, tasty kitchen, comfortable prices.

There are no direction signs to apartment reception. We go to the hotel reception, then a few more tries to find the required building. The same with elevator B.

Very nice breakfast. Overall great place. The indoor playground for kids is excellent! Rooms were very nice as well with kitchen that was well equipped.

Checkin has to be completed at hotel Seidorf which is close, but it would be better if everything could be done at one place. There is not phone to contact hotel / apartments staff so in order to get additional linings that was missing I had to walk to the hotel reception. Not a huge issue, but could be more convenient. The place also lacks a more reasonable priced restaurant. The one available is probably excellent but not really aimed at families in my opinion.