PARKROYAL Langkawi Resort

Excellent resort, nice and peaceful. Good location

The staff went over and above to make our stay special. Gorgeous adults only sky pool on the 5th floor.

Location, facilities and food

1. Great location. 2. Service needs significant improvement, especially considering PARKROYAL is a renowned international hospitality brand. The overall service was noticeably slow. 3. The room floor was very sticky and did not feel properly cleaned. 4. During breakfast, many food items were not replenished promptly, resulting in limited choices for guests. 5. There appeared to be a communication breakdown between the beach bar and the front desk, which caused inconvenience when I was unable to charge my bill to my room. 6. The poolside and beach umbrellas should be opened before guests arrive, particularly on hot days. During my stay, most of the umbrellas remained closed, making it uncomfortable to enjoy the outdoor facilities.

1. The poolside and beach umbrellas should be opened and prepared before guests arrive, especially on hot and sunny days. During my stay, most of the umbrellas remained closed, making it uncomfortable to use the outdoor facilities. A more proactive setup would greatly enhance the guest experience. 2. The pool and beach areas are meant for guests to relax and enjoy the resort environment. However, due to the lack of shade, these areas became excessively hot and uncomfortable during the day. More shaded seating and better heat management would encourage guests to spend more time enjoying these facilities.