The property was beautiful clean above and beyond expectations

We loved our stay! The home was gorgeous and close enough to the parks (about 30 mins with traffic). The only thing I wish we had more of was household essentials. The kitchen wasn’t well stocked but aside from that we had everything we needed. Highly recommend!

Beautiful home, clean, full sun pool, will definitely stay again

I really wish that I could give this property 5 stars because it really is a beautiful property in a great location. The property management company themselves were horrible. Let’s start off with the housekeeping. The themed room with the records on the wall was filthy. One of the double beds were completely broken when we checked in, like very obvious lopsided and the housekeeper made the bed up as if it was useable. Then to make it worse the comforters (which are white) have disgusting and also obvious stains on both of them. They clearly hadn’t been washed prior to our stay, even though there is a washer and dryer on the property. To make matters even worse my sister goes to get in the ONE good bed that is available and she opens it up to find a woman’s press on nail, right there in the made up bed. It was unbelievable. How do you make up a dirty bed? We called the property manager and was told that they would be calling “maintenance” to fix the bed and to our surprise “maintenance” never came, despite me calling multiple times. No one ever even followed up with me at all. The Wi-Fi wasn’t working when we checked in and it took me contacting VRBO customer service to get someone on the phone to help me. For that issue they made ME troubleshoot their modem. The listing promised two towels per room but that was not the case. They also promised a water park but failed to explain that the water park that’s in the complex is not even open yet. The pool was heated in June 😒