Riu Palace Mexico - Adults Only - All Inclusive

Beach is amazing! Staff is very friendly and the nightly entertainment is wonderful. Food is pretty good for all incisive resort. Location is exceptional.

Rooms are dated. Room service menu and food is bad.

Aseo, cercanía de la playa Fiesta de año nuevo muy entretenida

Restaurantes temáticos con muy poca variedad, atención poco amable de parte de los “capitanes”. Si bien no es con reserva hay lista de espera ( a veces de 2 hrs) Los restaurant buffet con buena calidad y cantidad de alimentos, personal amable .. aparentemente buscan preferenciar buffet La empresa que recomienda el hotel para deportes y excursiones tiene un costo entre mayor en un 80 a 120 % más que otras empresas ( que las que ofrecen en la red)

Cozy, walkable clean hotel, wide and deep beautiful beach, great service, staff is always cleaning and arranging loungers, rooms are clean and spacious, great hot water pressure in shower, responsive, friendly and helpful staff, great family resort, walkout to shops nearby, safe gated community

Garden view rooms are not really garden - it’s facing the back wall of a neighbouring hotel - ask for a pool view if you can, the most annoying thing was that key cards stop working literally every day and you have to go to reception at the most inconvenient times to reset them, coming from the beach ready to plop down for a nap? Nope - to the reception you go, full belly after dinner ready for sleep? Nope - back to reception to reset keys! Walk off those extra calories! Some broken gym equipment, running out of beach towels by late morning.

Landscaping

Outdated complex and furnishing. Hallways made you feel like you were in a prison scene of a movie. Lack of variety of food. No traditional mexican dishes at breakfast or dinner, very limited options.