Residenza Ruspoli Bonaparte

the property is absolutely beautiful and the location is perfect. staff was exceptional.

tiny shower and weak wi-fi

The place itself is absolutely beautiful and has so much character. Staying here really gives you the feeling of living somewhere with history — you can see that the property has a story and that effort has been made to preserve its charm. The location is also amazing, and overall the atmosphere is very special. However, I feel that the service and attention to guests don’t quite match the quality of the property yet. There was no proper welcome or reception, which made the experience feel a little impersonal. I had also messaged beforehand regarding a bottle of Prosecco, but unfortunately no one ever got back to me. There are also some small details that need more attention. For example, one of the door knobs was broken, which I will attach a photo of. We also experienced quite a lot of noise coming from the room next to ours, so the soundproofing between the rooms seems to be quite poor. Overall, this is a very beautiful place with an incredible location and a lot of potential. What is missing is a little more human attention, better communication with guests, and more care for the small details. With those improvements, the experience could really match how special the property itself is.

This property is like living in a museum. It is a 1550s palazzo. Our room was smaller and do the air conditioning was affective after about 6 hours in the heat of Summer. The bed was comfortable.

The bathroom could be cleaner.

Location only

The website completely misrepresents the facility. No communal areas, nowhere else to sit, relax, have a drink. Our room was not a suite. We wanted a separate room for our daughter; but there was not a second bedroom, only a sitting room. The outer door was shabby and uninviting. The inner door !as an ugly old metal door. Given these issues, the cost was exorbitant.