The New Astoria Hotel

The Hotel is in an ideal location, just a short walk from the Prom, and we parked in Central Surface Car Park, opposite Coral Island. Check-In was fine, we got our Codes sent to us on the morning. Our weekend stay was good, no issues. I’d recommend and stay again.

N/a.

Great location, easy communication with the staff and great value

Amazing hotel clean n comfortable , defo be back

Nothing

The room was clean and comfortable with private bathroom. Plenty of plug sockets and storage. TV in room and kettle. Microwave and iron downstairs. Owner on hand if you have any issues. All access details sent on the day of arrival. Location was excellent.

At the time of booking I requested a ground floor room or low level as wife has mobility issues. We were allocated a room on the top floor which is up 4 flights of stairs, we were unable to carry her wheelchair to the top floor so I had to leave it in the car when not in use. I haven't formally complained about this because this may have been the only triple room they have, would have been nice to have been informed so we could have made an informed decision. The self check in and door access codes. In principle this is a great idea but boy did this cause me some grief. On arrival I had to call for assistance as I couldn't get into my room as I had no knowledge of how to operate the key pad, then the code repeatedly failed to gain access. Staff did turn up within a couple of minutes but nothing further needed from them. We went out for the evening and returned about midnight, we were locked out of our room for about 25 minutes repeatedly trying the allocated code, I'd just pulled my phone out to wake the owner when finally some gave and the door opened. We had some rest but at around 0630 hrs someone woke us trying to what sounded like trying to kick the front door in at our hotel to get somebody's attention, screaming, shouting, banging constantly for about 10 minutes telling them to open up and that they are late.. That was it then. We were awake.